The Private Equity Impact on Managed Services
MSP Alliance Blog
by Charles Weaver
6h ago
https://spotifyanchor-web.app.link/e/T1Zqy9URyKb MSPWorld Inspire 2024 in Las Vegas if you want to dive deeper into this (and other) topic of PE influence on managed services. The Managed Service Provider (MSP) industry has seen significant changes since 2010, marked by a trend towards Private Equity (PE) expansion, growth, and consolidation. This movement has brought about a critical examination of value creation versus value extraction within the sector. Value creation in this context refers to the process of enhancing a company’s value by offering superior products, services, or experience ..read more
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Pioneering MSP Standards
MSP Alliance Blog
by Charles Weaver
1w ago
The podcast “Now That’s IT” hosted by Chris Massey of N-able featured a significant conversation with Charles Weaver, co-founder and CEO of MSPAlliance. They discussed the inception of MSPAlliance and the development of the Unified Certification Standard for Cloud and Managed Service Providers (UCS), a pioneering framework in the industry. This standard, which became effective in 2004, was designed to provide assurance to customers that the MSP has established a corporate and organizational structure aimed at maximizing efficiency and minimizing risk. The conversation highlighted the evolution ..read more
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An Interview with Chris Massey of N-able
MSP Alliance Blog
by Charles Weaver
2w ago
Chris Massey’s journey in the IT field is a testament to the dynamic nature of the managed services industry. Starting as an internal IT professional, Chris has traversed various roles, gaining invaluable experience along the way. His tenure at Bocada, DRS, and Involta equipped him with a deep understanding of the industry’s intricacies. At N-able, Chris has taken on the mantle of a mentor, guiding MSPs globally. His insights are shared on the N-able podcast, ‘Now That’s IT,’ where he delves into the evolution of managed services. The conversation with Chris Massey reveals the profound transf ..read more
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Defining Managed Services
MSP Alliance Blog
by Charles Weaver
3w ago
What is art? Everyone has an opinion, and they frequently differ from the next person. Defining managed services is like defining art. Everyone will have their opinion. Still, we can make some educated assertions about managed services, MSP (managed service providers) and what they do.   Defining Managed Services   Being an MSP is more of an evolutionary path, rather than a static or fixed point in time achieved through some certification, licensure, or graduation from a school. Companies become MSPs when they have reached the point of delivering proactive IT (Information Techno ..read more
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A Discussion with John Street of Pax8
MSP Alliance Blog
by Charles Weaver
3w ago
John Street’s contributions to the managed services professional community have been significant and long-lasting. His entrepreneurial journey began with the founding of MX Logic in 2002, a company that quickly became a household name among Managed Service Providers (MSPs) for its robust solutions. The acquisition of MX Logic by McAfee in 2009 stands as a testament to the company’s success and the value it provided in the realm of cybersecurity. Continuing his visionary approach, Mr. Street established Pax8 in 2012, aiming to revolutionize the way cloud-based products are sold and managed. Pa ..read more
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N-able and MSPAlliance Join Forces to Help MSPs Navigate Cybersecurity Compliance Requirements
MSP Alliance Blog
by Charles Weaver
1M ago
N-able partners using MSPAlliance’s Cyber Verify Program can quickly identify gaps, certify alignment with compliance requirements, and offer Compliance-as-a-Service solutions to their customers Las Vegas, NV., May 21, 2024—N-able, Inc. (NYSE: NABL), a global software company helping IT services providers deliver remote monitoring and management, data protection as-a-service, and security solutions, today announced it is working with MSPAlliance to help equip MSPs to meet compliance requirements proactively using MSPAlliance’s Cyber Verify program. “Cybercompliance isn’t a ..read more
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Data Protection – The Crown Jewel of MSPs
MSP Alliance Blog
by Charles Weaver
1M ago
If you are an MSP, chances are you protect, monitor, and manage client data all the time. But, the rules around data have changed significantly. Previously used tools, tactics, and rules are no longer applicable as data theft crimes and risk increase. Guy Bavly, CEO of Actifile, enters the MSP Zone to discuss these issues. Managed Service Providers (MSPs) are increasingly vital in today’s digital landscape, where data is both a valuable asset and a potential liability. Actifile, led by CEO Guy Bavly, is a cybersecurity company that specializes in protecting sensitive data protection through i ..read more
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Managed Services Immunity: A New Policy Approach to Comprehensive Cyber Legislation
MSP Alliance Blog
by Charles Weaver
1M ago
by Charles Weaver Introduction  Until today, there has been no significant motivation through public policy for organizations to adopt proactive IT management and cybersecurity practices. A new and simple public policy technique, however, may be capable of producing dramatic change across organizations of all sizes utilizing a concept we can classify as managed services immunity.  Many cyber regulations and public policies have yet to produce meaningful change in reducing cyber-attacks or improving cyber defenses amongst public and private sector organizations. A quick look at the cy ..read more
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MSP Zone Interviews Michael George, new CEO of Syncro
MSP Alliance Blog
by Charles Weaver
2M ago
Michael George, a seasoned leader with a track record of steering companies through transformative growth, has been appointed as the new CEO of Syncro. His expertise in the MSP sector is well-established, having previously orchestrated the turnaround of an RMM company and its subsequent sale to ConnectWise in 2019. George’s appointment comes at a time when Syncro is poised for innovation and expansion. His strategic vision for Syncro is expected to harness the potential of MSP platforms to deliver enhanced value and efficiency. George’s insights into the managed services profession underscore ..read more
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When MSPs Get Sued
MSP Alliance Blog
by Charles Weaver
2M ago
by Charles Weaver When I saw the article (I am not linking it here, you can search for it online) about an MSP (Managed Solution Provider) being sued by their law firm client, I thought this would be a messy can of worms. Turns out, I was right. But it is not a messy can of worms because I think an MSP did something wrong and it will harm the profession. No, this is a messy can of worms because this is a break/fix company who is getting sued and at least some people think they are an MSP. Well, I do not, and I am going to tell you why.   The first thing I did after I read this story ..read more
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