Breaking The Temp Cycle – The Strategic Argument for Outsourcing vs. Temporary Staff Augmentation
OneSupport - Computer Tech Support
by OneSupportBlog
3y ago
Breaking The Temp Cycle – The Strategic Argument for Outsourcing vs. Temporary Staff Augmentation Executive Summary: Seasonal volume fluctuations present a familiar challenge for many types of businesses, including those that utilize contact center-based customer care representatives to help meet additional demand. Oftentimes, leaders choose to hire temporary employees to supplement their internal customer care teams during high season, but this choice creates a “Temp Cycle” that brings with it numerous costs, knowledge retention, and efficiency challenges that can have a significant strateg ..read more
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Tips for Remote Employees to Stay Healthy and Sane
OneSupport - Computer Tech Support
by Natalie Murphy
4y ago
Tips for Remote Employees to Stay Healthy and Sane Today’s workforce is experiencing growth and change when it comes to workforce obligations and expectations. The structure of the 9-5 workday has shifted to allow employees a better work-life balance. Now with the spread of Covid19, millions are working from home. Organizations must trust employees to make the most out of their remote work schedule. These tips for remote employees ensure that employees are physically and mentally healthy.  Cre ..read more
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Why Your Company Should Undergo a Digital Transformation 
OneSupport - Computer Tech Support
by OneSupportBlog
4y ago
Why Your Company Should Undergo a Digital Transformation  Businesses are always looking for ways to stay ahead of the competition. Unfortunately, even if you’ve had success in the past, the same strategies don’t guarantee you success in the future—especially if those strategies don’t involve making your business as efficient as possible. Many companies have begun to transform themselves digitally. A new McKinsey Global Survey reports that more than eight in ten respondents say their organizati ..read more
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Gmail Account Set up and Management for Seniors
OneSupport - Computer Tech Support
by OneSupportBlog
4y ago
Gmail Account Set up and Management for Seniors Setting up a Gmail account is quite easy; managing it, on the other hand, is a bit more complicated. With all email platforms, there are a few daily tasks seniors should know how to do. Gmail is a great email platform for seniors because, with a Gmail account, they have access to several Google services, such as YouTube, Google Drive, and Google Docs. However, seniors should monitor their email accounts closely and use these tips when managing an ..read more
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Microsoft Spoofing Scams Are On the Rise
OneSupport - Computer Tech Support
by Natalie Murphy
4y ago
Microsoft Spoofing Scams Are On the Rise Microsoft has 1.2 billion users worldwide. With that many users, it’s a safe bet that there is a multitude of scams targeting Microsoft accounts. One of the latest Microsoft spoofing scams attempted to hit one of OneSupport’s Technology Advisors recently. Luckily she was well versed in identifying these scams. Some of them are harder to identify than others. Knowing how they work and what they’re after is a good start to keeping yourself and your loved ..read more
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Tech Gifts for Grandparents to Keep Them Connected
OneSupport - Computer Tech Support
by Natalie Murphy
4y ago
Tech Gifts for Grandparents to Keep Them Connected If you’re still looking for tech gifts for grandparents, we’ve got some straight off our giveaway list for you to check out. Grandparents need to be connected but also need tech that is easy to use and helpful. Here are a few great gifts for grandparents that you can order right off amazon and still have in time for Christmas.  Tech Gifts for Grandparents That Simplify Life The Google Home Mini makes a great prize because of the versatility it ..read more
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Best Gifts for Remote Workers
OneSupport - Computer Tech Support
by Natalie Murphy
4y ago
Best Gifts for Remote Workers Many companies are allowing employees to work remotely, either all or part of the time now that technology allows for this. Whether you have a loved one in your life that works remotely or you have a remote employee that you’re looking to find an excellent gift for, OneSupport has you covered. We’ve found you some great gifts for remote workers! If you’re interested in winning these great gifts, there is a link at the bottom of this post for more information!  Gif ..read more
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OneSupport 12 Days of Christmas Holiday Giveaway
OneSupport - Computer Tech Support
by Natalie Murphy
4y ago
OneSupport 12 Days of Christmas Holiday Giveaway OneSupport is doing 12 days of Christmas holiday giveaway starting Dec. 7, and we’ve got some great prizes lined up. Each day from Dec. 7 to Dec. 18, we’ll release a new video on our YouTube channel. Each video will detail a product review and instructions for how to enter. At the bottom of this page, you’ll find information about how to enter for the first two days of the giveaway.  We’ve Got Great Prizes The first product review and prize is a ..read more
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How to Fix a Few Simple Laptop Issues for College Students
OneSupport - Computer Tech Support
by OneSupportBlog
4y ago
How to Fix a Few Simple Laptop Issues for College Students Most college students are away from home for the first time. They have newfound independence and rather than call home the moment something goes wrong, students want to try and figure out how to do things on their own. When it comes to laptop issues for college students, they often don’t know where to turn for help, and they certainly don’t want to be subjected to getting scolded for not being careful with their computer. So, we came u ..read more
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Compare iPhone 11 Models: Which Version Is Right for You
OneSupport - Computer Tech Support
by Natalie Murphy
4y ago
Compare iPhone 11 Models: Which Version Is Right for You Apple has released the newest iPhone, the iPhone 11. The 11, like many of its predecessors, comes different versions for you to choose between. Before you buy, you want to compare iPhone 11 models so you can pick the phone that suits your needs. The 11 and 11 pro max actually have a number of differentiating features. Apple, once again, corners the market on giving you options. The 11 starts at $700 while the Pro Max starts at $1100. But ..read more
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