What is Walmart's curbside pickup? Given the constant discussion of Covid-19, it's not surprising that people are trying to avoid contact with strangers. Many shoppers see Walmart's curbside pickup as a means of acquiring food without coming into ..read more

Are you thinking about introducing a new offering? You'll probably want to read my framework for evaluating potential product lines ..read more

I wish that more business owners would ask themselves a very simple question: "What will customers buy from me?" Manufacturers often think in terms of products that roll off an assembly line. Service providers tend to focus on the labor that th ..read more

So, What's Next? People are always asking themselves, "What's next?" They graduate from high school and ask, "What's next?" They read a chapter in a novel and ask, "What's next?" They follow a step in a recipe and ask, "What's next?" B ..read more

It was more than two years ago that I told my readers to stop badmouthing hourly pricing. I'll admit that the system of hourly billing is far from perfect, but it has its time and place. Today I'd like to step forth to protect another unfortunate ..read more