Acquiring new customers is a critical driver of growth and revenue. Marketing and sales teams are structured to generate leads and close deals, keeping the pipeline flowing and ensuring a steady stream of new business. However, too much focus on acquisition can eclipse retaining your existing customers, which is important for efficient growth. Think of it like a see-saw that needs weight on both sides. Let’s explore how you can balance acquisition and retention by shifting your mindset, aligning your teams toward the same north star, and adjusting KPIs. This balanced approach can drive new cus ..read more

Introduction to AI billing software In today’s rapidly evolving business landscape, AI billing software is revolutionizing financial management for companies of all sizes. This cutting-edge technology leverages artificial intelligence to streamline and automate complex billing and invoicing processes, offering unprecedented efficiency and accuracy. AI billing systems utilize advanced algorithms and machine learning capabilities to handle various aspects of the billing cycle. From data entry and invoice generation to payment processing and reconciliation, these intelligent solutions minimize hu ..read more

Introduction to AI billing software In today’s rapidly evolving business landscape, AI billing software is revolutionizing financial management for companies of all sizes. This cutting-edge technology leverages artificial intelligence to streamline and automate complex billing and invoicing processes, offering unprecedented efficiency and accuracy. AI billing systems utilize advanced algorithms and machine learning capabilities to handle ..read more

We are proud to share that Chargebee has secured the #1 spot in 39 subscription categories and earned 57 badges in G2’s Fall 2024 reports.  This achievement follows our recent recognition as a Leader in the 2024 Gartner® Magic Quadrant™ for Recurring Billing Applications further highlighting our strong partnership with our customers and the shared ..read more

Introduction to the concept of accrued income and its significance Accrued income is a fundamental concept in accounting that represents revenue earned but not yet received. This concept is crucial for businesses operating on an accrual basis, as it ensures income is recognized in the period it is earned, rather than when payment is received ..read more

Web hosting market revenue is expected to triple by 2028 but staying competitive requires more than just delivering reliable service. To capitalize on this potential, web hosting companies must embrace innovative strategies that strengthen their bottom line and forge deeper connections with their customers and partners. Subscription models are a familiar concept for web hosting ..read more

The ability to pause a subscription offers numerous benefits, including increased customer satisfaction and decreased churn. Chargebee Retention enables you to implement this valuable feature quickly and easily, providing immediate time to value and ensuring a customer-centric approach that aligns with the needs and preferences of today’s consumers. Leveraging the pause option can reduce churn ..read more

SaaS pricing is always changing, shaped by events like the pandemic, the growing influence of AI, and evolving customer needs. In the past, companies relied on predictable pricing models like flat subscription fees or seat-based charges. These methods were straightforward and easy to manage. Then, usage-based pricing started making waves. By charging based on how ..read more

In the competitive world of SaaS, pricing and packaging can make or break a company’s growth trajectory. Phrase, a leader in AI-led translation and localization technology, discovered this firsthand. Its journey offers valuable insights for subscription-based businesses looking to scale. The Phrase Success Story Phrase enables companies of all sizes to manage translation and localization ..read more

We are thrilled to announce the opening of our new office in Dublin, marking a significant milestone in Chargebee’s European expansion. As a leader in subscription billing and revenue growth management, we continue to enhance our presence across Europe, and Dublin’s vibrant tech scene makes it the perfect hub for this growth. With an existing ..read more