Today’s article about Service Recovery has been submitted by Acceler8Success Cafe contributor, Nancy Friedman, The Telephone Doctor. For those that might not be aware, let’s take a quick moment to review “Service Recovery” as defined by Wikipedia: Service recovery is an organization’s resolution of problems from dissatisfied customers, converting those customers into loyal customers. It is ..read more

Organizational culture is defined as the underlying beliefs, assumptions, values and ways of interacting that contribute to the unique social and psychological environment of an organization. A company’s culture is the foundation for future innovation. An entrepreneur’s job is to build the foundation. – Brian Chesky Establishing the right fit culture in an organization is essential ..read more

As the first quarter of the year is less than two weeks away, it’s a good time to evaluate your progress towards your goals and make any necessary adjustments to stay on track. Here are 5 tips for reviewing and adjusting your goals down the stretch of the first quarter: Remember, it’s okay to modify ..read more

It’s early Saturday morning. By now you’ve gotten accustomed to the time change. Don’t you hate it when the clocks change? I know I do and prefer just leaving well enough alone. In any event, what’s motivating or inspiring you this beautiful morning? For me, it’s reading through a Facebook Memory of a book someone ..read more

Expanding a franchise brand from the USA to international markets can be a lucrative opportunity for franchise brand owners. However, it requires careful planning, cultural understanding, and a strong strategy to successfully launch and grow the brand in new markets. In this article, we will explore some key considerations and steps to take when expanding ..read more

Starting a business, acquiring a business or investing in a franchise is a common decision that many entrepreneurs face. While all options have their own advantages and disadvantages, it’s important to carefully consider your personal goals, financial situation, and the current market before making a final decision. Starting a Business Starting a business from scratch ..read more

As an entrepreneur, pursuing dreams [and ideas] is often the driving force behind starting a new venture. The importance of following dreams and ideas can be attributed to several reasons: Passion and motivation: Dreams and ideas inspire entrepreneurs to remain motivated and passionate about their venture. This passion often leads to greater commitment and perseverance ..read more

Starting a business requires a significant investment of time, effort, and resources. It can be a challenging and risky endeavor, but for many, the potential rewards outweigh the risks. Here are some of the reasons why people want to be in business for themselves: Independence: Many individuals dream of being their own boss and having ..read more

For entrepreneurs, planning their week ahead on Sunday night can be especially important, as they often have many tasks and responsibilities to manage. Here are some tips for entrepreneurs when planning their week: “Every minute you spend in planning saves 10 minutes in execution; this gives you a 1,000 percent return on energy!” – Brian Tracy ..read more

As an entrepreneur, it can be challenging to find a balance between work, weekends, and family time. The demands of building and growing a business can sometimes lead to long work hours, stress, and a lack of personal time. However, maintaining a work-life balance is crucial for your overall well-being and the success of your ..read more