This article originally appeared in April/2024 on DentistryToday.com. Expectation vs. Reality: What to Expect From Your Marketing Partner By: Jackie Ulasewich Cullen We’ve all seen infomercials featuring expensive products that promise outrageous results, and most of us understand that it’s a sales tactic. Some people optimistically buy the product and are disappointed when it doesn’t deliver as promised. It’s not the consumer’s fault that the company overinflated the effectiveness of its product. On the opposite end of the spectrum, we’ve all bought a bargain product, expecting it to be a ..read more

Rapid Fire Q&A with Dr. Lee Brown – Freedom Dental Coach Does your practice depend on dental insurance business? Do you wish you could get away from that business mode? It’s possible with the right approach. MDA co-founder Jackie Cullen and Dr. Lee Brown of Freedom Dental Coach recorded a fun rapid-fire Q&A where they opened up about going fee for service and working with a marketing agency. Watch it all above. Dr. Brown is a practicing dentist and the owner of Freedom Dental Coach. This new venture focuses on teaching dental practices to find financial freedom from the limitations ..read more

This article originally appeared in March/2024 on DentistryToday.com. Why Customer Service and Patient Experience Matter By: Jackie Ulasewich Cullen “My Practice Has a Reputation for Good Service.” Are You Sure About That? I get excited when a dentist tells me that they roll out the red carpet for their patients—creating the best experience possible, listening to them, and generally providing exceptional customer service—and the patient reviews echo this. These practices are really on the ball. On the other hand, some dentists swear that their patient experience is outstanding, but what I ..read more

Optimizing Your Google Business Profile to Attract New Patients A Google Business Profile is more than just a listing with your practice’s address, phone number, and website. It is one of the primary ways your potential patients will find your practice and engage with it online. If you have not completed your practice’s GBP profile yet, you should do so soon, and you’ll want to follow this guide to building and optimizing it to attract new patients. Advantages of Having a Complete Google Business Profile for your Dental Practice Google is by far the most popular search engine people online us ..read more

Unleashing the Potential of PatientCaptureNow Many of our clients use PatientCaptureNow to manage communication with the new patients who reach out to their practices online. It’s an excellent tool that automates much of the new patient experience through custom messages. However, there is still some human intervention required to prevent patient appointment requests from falling through the cracks. That is exactly what longtime MDA client Dr. Kazemifar discovered firsthand after she audited the scheduling process at her office. Dr. Kazemifar kindly recorded her experience for us, and you can ..read more

Take your practice to the next level! Would you say that your current marketing agency Proactive? Responsive? Professional? Awesome? If not, then you’re missing out! Dr. Lee Brown of Brown & Gettings, DDS explains his experience with MDA in this video, and it’s worth a watch. He knows what the right marketing can do for a dental practice because MDA has helped him realize his vision and grow his practice. When you want high-quality patients, you need high-quality marketing. Schedule A Call With Us The post Take your practice to the next level! appeared first on My Dental Agency ..read more

Get results! Have you tried several marketing agencies that just don’t meet your practice’s needs? Not all marketing agencies are created equal, and Dr. Ronald Barganier of Parkside Dental Care understands that all too well. He appreciates that we specialize in digital marketing for dental practices and that we do what we say we’re going to do. But don’t just take our word for it. Watch this video to hear it from the doctor himself! Schedule A Call With Us The post Get results! appeared first on My Dental Agency ..read more

How a Negative Online Reputation & Disjointed Marketing Effort Kept This Practice From Growing – Podcast In this episode, we go over a case study from one of our clients, discussing all of the things that were hindering their progress as a practice, and how we were able to turn that around for them in as little as 4 months! It’s because we are marketing more comprehensively and holistically that they are seeing these types of results. Schedule A Call With UsView Full Podcast The post How a Negative Online Reputation & Disjointed Marketing Effort Kept This Practice From Growing – Po ..read more

High Quality Patients Schedule A Call With Us The post High Quality Patients appeared first on My Dental Agency ..read more

Virtual Consults for Dental Practices – Podcast “Should I keep marketing even if my office is closed?” is the biggest question we are getting from dentists right now. We address this concern in our latest video so you can learn from one of our clients who is marketing now more than ever and as a result growing his practice even while it is closed. We interview Dr. Lee Brown from West Chester, Ohio to discuss the ways he has maintained a presence in the community through video and virtual consults. In this video you will learn: What Dr. Brown is doing to capture more market share Why he fee ..read more