Navigating Misshipments in Ecommerce: Strategies for Prevention and Correction Imagine this: you’ve been eagerly waiting for a special package to arrive. You track your order details diligently, and finally, the day comes. With anticipation, you unbox your delivery, only to find… it’s not what you ordered. Frustration sets in as you realize you’re now on the receiving end of a misshipment. This scenario is far from rare, and it’s a growing pain point in the ecommerce business era where every click expects perfection ..read more

Launched in fall 2020, the Extensiv Supply Chain Scholarship aims to foster the talent that will drive the future of our industry, inspiring fresh ideas and voices in logistics and the supply chain ..read more

For many brands, order fulfillment isn’t just part of the daily grind; it is the daily grind. On one hand, outsourcing ecommerce fulfillment could save you time, and on the other, it could affect your margins in a bad way. Whether to handle warehousing in-house, outsource to third-party logistics (3PL) providers, or adopt a hybrid model is a choice that can significantly impact operational efficiency, customer satisfaction, and, ultimately, the bottom line ..read more

Launched in fall 2020, the Extensiv Supply Chain Scholarship aims to foster the talent that will drive the future of our industry, inspiring fresh ideas and voices in logistics and the supply chain ..read more

Even years after graduating from university, I haven’t outgrown the college student diet. I love instant ramen noodles. Perhaps wanting to feel more ‘adult’ after starting my career, I found the perfect monthly subscription box to add some sophistication to my pantry of junk food: Umai Crate, a curated sampling of authentic, Japan-exclusive instant ramen noodles. My annual subscription was worth every penny ..read more

Launched in fall 2020, the Extensiv Supply Chain Scholarship aims to foster the talent that will drive the future of our industry, inspiring fresh ideas and voices in logistics and the supply chain. Below, we present Brandon Norman, the Fall 2024 Extensiv Supply Chain Scholarship winner, and his essay making the case that the integration of artificial intelligence (AI) and internet of things (IoT) technologies will likely be the most impactful advancement in global logistics for decades to come ..read more

In 1960, Jay Wright Forrester developed a supply chain simulation called The Beer Game. In this game, participants role-played retailers, wholesalers, distributors, and factories, each trying to meet customer demands for a specific beer brand. Sounds easy, right? Think again ..read more

The Full Guide to Cost-Effective Order Fulfillment You’ve got to spend money to make money. This paradox is especially true for ecommerce businesses, where marketing, inventory, and fulfillment costs can all eat into your bottom line. But, just because these costs are unavoidable doesn’t mean you shouldn’t aim to optimize them to improve your profitability ..read more

Struggling to meet customer demands for fast and affordable shipping ..read more

Stockout Costs: How to Navigate The Financial Implications of Stockouts Stockouts—when items are out of stock and unavailable for purchase—along with overstocks and returns are the main components of inventory distortion, which are both costly for your bottom line and frustrating for consumers. Stockouts not only result in immediate lost sales but may also have a lasting impact on customer loyalty and brand reputation. When customers encounter stockouts, most will simply switch to a competitor—and many may not come back to your brand ..read more