How To Use Customer Service To Increase Profits For An E-commerce Store
Return Customer - Joe Rawlinson
by Joe Rawlinson
1w ago
When it comes to any type of business, great customer service is key to making more money. If you run an online store, it’s even more important. Great customer services will help you stand out from the competition and turn occasional shoppers into loyal customers. Modern shoppers want more than good products. They expect a ..read more
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Why Every Entrepreneur Needs a Solid Grasp of Business Analytics
Return Customer - Joe Rawlinson
by Joe Rawlinson
2w ago
In today’s fast-paced business landscape, entrepreneurs must make decisions quickly and accurately to stay ahead of their competition. However, many entrepreneurs rely on intuition rather than leveraging data—a costly mistake in a data-rich era. Without a clear understanding of business analytics, entrepreneurs risk making decisions that may harm growth and profitability. Business analytics isn’t just ..read more
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A Guide to Customer Communication Management
Return Customer - Joe Rawlinson
by Joe Rawlinson
2w ago
A key aspect of business is managing how companies talk to their customers. Businesses everywhere now understand that keeping their customer interactions consistent, personalized, and in line with regulations is essential for doing well. To put it simply, a customer communication management (CCM) system covers all the strategies, procedures, and technologies used to create a ..read more
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Tips for AU Businesses Seeking Employee Recognition Platforms
Return Customer - Joe Rawlinson
by Joe Rawlinson
2M ago
Employee recognition is an essential component of fostering a productive and motivated workforce.  As highlighted by Forbes, recognition is pivotal to employee engagement, with its significance expected to grow in 2025. By celebrating achievements, recognising efforts, and rewarding contributions, businesses can enhance employee morale, boost retention rates, and improve overall performance. For Australian businesses, finding ..read more
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Top OCR-Driven Customer Service Innovations for Modern Businesses
Return Customer - Joe Rawlinson
by Joe Rawlinson
3M ago
Customer service goes beyond responding to queries or concerns. It focuses on making each interaction impactful. Companies today are leveraging a range of technologies to streamline these interactions. This means shorter response times and improved resolution rates. Card scanning solutions not only make these processes more efficient but also significantly boost client satisfaction and loyalty ..read more
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Spotting Stars: Evaluating and Recruiting Top Creative Talent
Return Customer - Joe Rawlinson
by Joe Rawlinson
3M ago
In the competitive landscape of today’s business environment, having the right creative talent is essential for driving innovation and achieving success. From graphic designers who craft stunning visuals to content writers who create compelling narratives, the demand for skilled creative professionals spans various categories. As businesses navigate the complexities of modern markets, the need for ..read more
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Creating a Professional Ambience for Your Business Property
Return Customer - Joe Rawlinson
by Joe Rawlinson
4M ago
Establishing a professional ambience is essential for any business property. The environment of a workspace influences not only how clients perceive the business but also the productivity and morale of the employees. A well-designed space can instill confidence in visitors and create a positive atmosphere that sets your business apart. Whether you own a corporate ..read more
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4 Effective Strategies to Market Your New Business the Right Way
Return Customer - Joe Rawlinson
by Joe Rawlinson
4M ago
Launching a new business is an exciting milestone but it does come with a lot of challenges. Putting your brand in front of the right people can be difficult. Effective marketing is essential for building awareness of your brand. Attracting customers and driving sales will be the result of great marketing. However, with so many ..read more
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How To Stop Your Employees From Using Company Cars For Personal Journeys
Return Customer - Joe Rawlinson
by Joe Rawlinson
4M ago
You provide company cars to employees for a specific reason: they should use the vehicles to complete the required work tasks. For example, you run a delivery business, and you provide cars, vans, and trucks for drivers to load up and take orders to customers. You could also have some company cars for people to ..read more
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How Can You Make Your Business Even More Successful Than It Is?
Return Customer - Joe Rawlinson
by Joe Rawlinson
6M ago
How can you make your business even more successful than it is? That’s a good question, and one that we think you should be answering as often as you can. If you want to have any hope of taking your business further that it’s current state, you must have the ambition to do so. If ..read more
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