MY DECLARATION OF BUSINESS INTENT
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
I THANK YOU for the opportunity to work with you and your business.   We are honored that you considered us to grow & develop your business as well as your Business skills we look forward to driving you and your business to the next level.   In order to understand your definition of success, I know that I’ll have to look you in the eye and listen to your needs and then collaborate with you to understand and solve those needs. I know that listening to the prospect or customer is a lost art in American business, but I promise you that I’ll do it. It is the only way that I can ..read more
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Montco Millennial Superstar beMarketing
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
Congratulations to one of my clients over the last five years for his nomination as one of Montco Millennial Superstars.  Brandon Rost is the founder / owner of beMarketing – a full life cycle Digital Marketing company based in Audubon. beMarketing and Brandon starting working together five years ago.  Since receiving Business Coaching from Focal Point Business Coaching of Pennsylvania, beMarketing has grown tremendously, earned awards four years in Philadelphia’s 100 fast growing companies and now recognized as Montco Millennial Superstar. Is your business ready to explode? Are you ..read more
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Welcoming Employees Back to the Office: How to Prepare
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
Photo credit: Shutterstock   With vaccine rollouts widespread across the country and mask mandates relaxing, many organizations are planning to welcome employees back to the office. As everyone emerges from a post-pandemic life and prepares to return to work, businesses must define new workplace procedures to ensure the return is safe and responsible. From the health and safety of employees to better organizing and conducting business based on a different model, it’s imperative to keep operations running smoothly. Here are best practices to consider when it’s time to return to the offic ..read more
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Welcoming Employees Back to the Office: How to Prepare
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
Photo credit: Shutterstock   With vaccine rollouts widespread across the country and mask mandates relaxing, many organizations are planning to welcome employees back to the office. As everyone emerges from a post-pandemic life and prepares to return to work, businesses must define new workplace procedures to ensure the return is safe and responsible. From the health and safety of employees to better organizing and conducting business based on a different model, it’s imperative to keep operations running smoothly. Here are best practices to consider when it’s time to return to the offic ..read more
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How Excellent Leaders Lead
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
Leadership is an Art as well as a Practice and Science.  The job of Leadership and Management is to get results through others. There are different styles and roles that you, as a leader, have to take on in order to do and be what is needed in every situation to get maximum results. The appropriate leadership style for maximum results depends on basically four things: The appropriate Leadership situation The Task – relevant Maturity of the subordinate  The Personality style of the subordinate  The type of Decision under discussion The Leadership situation may involve you doing ..read more
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How Small Businesses Can Compete Against Amazon
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
Photo credit: Shutterstock   In today’s ongoing pandemic environment, it can feel impossible to compete with larger companies. Apple, Google, Facebook, and Amazon, known as the “Big 4”, now dominate most of the buying market. While it may seem that Amazon is destroying small businesses, it is still possible to compete against them. With a bit of innovative thought and strategic planning, your small consumer-driven company can continue to thrive. We’re sharing some smart tips on how to compete with Amazon.    Establish Your Unique Selling Proposition In today’s business environ ..read more
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Great Leaders must first master the art of Personal Leadership
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
To be a great leader, you must first master the art of Personal Leadership.  If you personal life is in disarray, you will not – cannot – capture the minds and hearts of your employees, your customers, your vendors and any other stakeholders in your business. The Enemy Within Leadership requires consistently high performance coupled with calm and clear mind and an ability to maintain a high degree of objectivity toward yourself and your business.  One great road block to operating at this level is STRESS An important step toward becoming an authentic leader is to learn to successfull ..read more
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Celebrate Your Team: 6 Ways a Boss Can Show Appreciation
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
Photo credit: Shutterstock   Celebrating a milestone like a graduation, promotion, or buying a new home leaves us feeling great. Getting to share these positive moments with friends and family makes it even better. This can also be true at work. Making employees feel appreciated after success can boost confidence and increase motivation throughout the entire organization. Showing gratitude lets your employees know when they’re excelling, and it can help improve retention and morale.    But how much recognition is enough? And what are some creative ways you can celebrate a team ..read more
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Customer Service Fuels the Sales Engine
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
A Business Owner business’s ability to satisfy its customers is the critical determinant of success in driving sales and growing the business. One significant strategy is growing your sales is to sell more to your present customers.  Get them to buy more or get them to buy something new in addition to what they normally buy. There are Four levels of Customer satisfaction to be successful.  As you can see from the Calvin & Hobbes cartoon too often none of these four are satisfied in this incident:  Meet Customer Expectation  Exceed Customer Expectation  Delight you ..read more
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5 Key Leadership Tips for New Managers
FocalPoint | Business Coaching of Pennsylvania
by Mark Steinke
3y ago
People don’t leave bad jobs; they leave bad bosses. As a new manager, it’s your responsibility to inspire and motivate employees. Your team expects you to provide constructive feedback and reward hard work. It’s a daunting responsibility. Forbes reports that nearly 60 percent of managers didn’t receive any training before taking on this role. They were promoted because they were good at their jobs, not necessarily because of their leadership skills. But it’s one thing to be a skilled supervisor or team leader and another thing to be a good manager. As the saying goes, with great powe ..read more
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