The value of partnership to alleviate pain points in support services
Blackboard Blog - Higher Education
by Lisa Hansen
11M ago
The past few years have seen a complete shift in not only the delivery of higher education courses, but also student services. This has been notably hard for students, as well as faculty and staff members. Looking at recent job market metrics, employees are leaving in higher numbers and departments can’t keep staff in many areas, especially entry-level positions. Due to these issues, a key theme has emerged for institutions—the need for, and true value of, partnerships. As a former One Stop director at a university, I have seen firsthand some of these challenges play out – and how partnership ..read more
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How can you scale your student support services? Students weigh in.
Blackboard Blog - Higher Education
by Tara Zirkel
1y ago
Like many of you, I once was a director of admissions in an office that was staffed by just one recruiter, two support staff, and me. On a campus with over 4,000 students and an open door, drop-ins were welcomed. The time commitment and pressure were a lot, with responsibilities to new students, stop outs, dual enrolled students, transfers, and veterans. I still think back to how many students I know we weren’t fully supporting. The student that needed us at 8:00 at night, or the student who called us on their break at work only to be stuck on hold. Despite our best efforts, we were completely ..read more
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Our research reveals great opportunities to scale your support services
Blackboard Blog - Higher Education
by Tara Zirkel
1y ago
Like many of you, I once was a director of admissions in an office that was staffed by just one recruiter, two support staff, and me. On a campus with over 4,000 students and an open door, drop-ins were welcomed. The time commitment and pressure were a lot, with responsibilities to new students, stop outs, dual enrolled students, transfers, and veterans. I still think back to how many students I know we weren’t fully supporting. The student that needed us at 8:00 at night, or the student who called us on their break at work only to be stuck on hold. Despite our best efforts, we were completely ..read more
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The 2022 Catalyst Awards are here!
Blackboard Blog - Higher Education
by Blackboard
1y ago
About the program   Now in its 17th year, the Catalyst Awards program continues to recognize and honor members of our global client community who are pushing the boundaries of education, discovering innovative ways to leverage technology to enhance the learner’s experience, and collaborating on best practices.  Last year 58 winners worldwide were selected across 7 categories. This year, they will be recognized in the following 9 areas:  Assessment & Institutional Effectiveness    Community Engagement    Diversity, Equity, Inclusion, and Be ..read more
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Instructor Feedback for WYSIWYG: From Reactive to Proactive Content Creation
Blackboard Blog - Higher Education
by Rosario Bruzón Lopez
1y ago
Creating more inclusive learning environments and breaking accessibility barriers is a daily challenge for institutions. Leading institutions understand that cutting-edge technology make it easier to improve designs, boost student engagement, and deliver a better experience overall. Since its inception, Blackboard Ally has been a leading accessibility tool that provides valuable insight to instructors and content creators. Blackboard Ally assists users in creating more accessible digital content by generating accessibility scores, identifying accessibility issues, and providing substantive fee ..read more
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E-Book APRENDIZAJES DE LA PANDEMIA: Estrategias clave para el diseño de la experiencia estudiantil
Blackboard Blog - Higher Education
by Blackboard
1y ago
La pandemia ha acelerado el cambio en muchos sectores. En educación superior, la migración hacia la enseñanza remota fue la base de un fenómeno mundial sin precedentes en el área. Aunque muchos estudiantes apreciaron los grandes esfuerzos de las instituciones para dar continuidad al aprendizaje, la calidad de sus experiencias se vio afectada. Estamos viendo descensos alarmantes en los índices de inscripción, disminución de la participación estudiantil y una reducción en los niveles de satisfacción de los estudiantes. Por ejemplo, en el Reino Unido la encuesta nacional de estudiantes de 2021 mo ..read more
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A Student-Centric Approach to Higher Education Marketing in 2022
Blackboard Blog - Higher Education
by Kara Eldersveld
1y ago
The last year has revealed a demand for flexibility in higher education which will endure well beyond the pandemic. Against a backdrop of declining enrollment, online and distributed lifestyles are becoming commonplace, and more students are demanding the ability to work and study on their own schedules. This has huge implications not just for the way you structure your online and nontraditional programs, but also how you can effectively reach these students and market to them. We’ve identified three key higher education recruitment strategies to attract and enroll nontraditional students in t ..read more
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Impulsando la aceleración digital: Lo que aprendieron los líderes de tecnología en 2021
Blackboard Blog - Higher Education
by Celena Westlund
1y ago
La pandemia del COVID-19 sigue influyendo en el modo en que se aborada la transformación digital. La Encuesta de directores de tecnología estatales de 2021 destaca algunos de los mayores retos a los que se enfrentan los gobiernos estatales y cómo los directores de tecnología están desarrollando soluciones. La digitalización, tanto para los procesos de comunicación internos y externos, está en el centro de la estrategia que los directores de tecnología han estado trabajando desde el comienzo de la pandemia, y ahora en 2022. Según la encuesta, “los directores de tecnología estaban muy preocupado ..read more
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TLC LATAM 2021 Recap
Blackboard Blog - Higher Education
by Nicolas Tapia
1y ago
El Teaching and Learning Conference – LATAM reunió a la comunidad educativa de América Latina a través de una experiencia virtual de enseñanza y aprendizaje, ofreciendo una amplia gama de temas y programas de aprendizaje para educadores a nivel regional e internacional. Los dos días de sesiones interactivas, paneles de clientes y charlas sobre tecnología se enfocaron en los temas y tendencias más críticos que impactan el futuro de la educación en la región. El programa multilingüe incluyó 28 sesiones y 11 cabinas virtuales en español y portugués. Los numeros del TLC LATAM:  846 registrad ..read more
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Advancing Learning Through the Student Perspective: Introducing the Blackboard Student Advisory Council
Blackboard Blog - Higher Education
by Blackboard Student Advisory Council
2y ago
As members of the newly formed Blackboard Student Advisory Council, we’ll be expanding upon Blackboard’s ongoing commitment to student success by sharing our voices with the company as it plans and designs its software and solutions. We’ll play a critical role in ensuring the student perspective is incorporated into the company’s product planning and design. Building on Blackboard’s long history of incorporating the student voice in its product design, our newly formed council will enable the same group of students to offer guidance over an extended period. We’ll meet regularly with Blackboard ..read more
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