Interested in ‘Over The Top’ Sales Results?
Graff Retail
by David Ashby
5d ago
Ah, there’s nothing like retailing at this time of year … bustling crowds … Christmas carols … smiling faces … and busy cash registers! Your store is always crowded, your sales volumes are skyrocketing and hey, you might even be beating your revenue targets! Is this enough? If you think so, here’s a new concept ..read more
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Black Friday countdown! 3 things to do NOW to prepare for success!
Graff Retail
by David Ashby
2w ago
For just about every retailer, Black Friday is the holiday selling kick-off that we’ve waited for all year!  Knowing that so many purchase decisions are made at store level, it’s time to make sure everyone on the sales floor is at the top of their game. Here are 3 more things you can do right ..read more
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The Art of Focus – How Do You Rate?
Graff Retail
by David Ashby
3w ago
In this game, focus is everything.  If you have it (and use it!), you win.  If you don’t, you get eaten alive by your hungry competitors.  It’s just that simple. So how do you rate?  Are you truly focused on what’s important?  Or are you actually concentrating on the daily menu of distractions served to ..read more
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Successful Holiday Season Hiring – Not Sure Where to Start?
Graff Retail
by David Ashby
1M ago
It’s that wonderful time of year again when we start to gear up for Christmas.  A critical part of this process is hiring seasonal staff.  The very thought of this is often enough to cause even the most experienced of managers to break out in a cold sweat!  But don’t worry … it’s all about ..read more
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The Quiet “Shame” Of Retail – Do You Know What It Is??
Graff Retail
by David Ashby
1M ago
No one likes to talk about this topic.  It makes everyone feel bad.  When I’m on stage at a conference talking about it, people avoid making eye contact with me.  You can cut the tension in the room with a knife.  It’s the real ‘shame’ of retail. I’m talking about compliance on store standards, or more ..read more
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Do Your Managers Really Know How to Manage?
Graff Retail
by David Ashby
2M ago
What exactly do your Store Managers know about … Managing? The title of this blog likely gives away where I’m heading with this posting.  But, think about it for a moment.  What have you actually taught them about how to manage the store? Yes, you’ve likely trained them on a multitude of paperwork related tasks ..read more
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What’s the #1 Missing Ingredient from Retail Sales Training?
Graff Retail
by David Ashby
2M ago
If you don’t already have a sales training program in place to teach your sales staff how to sell and service your customers, you need to get one!  If you do have a sales training program in place, but it’s not working as well as you hoped, maybe you are missing a key ingredient to ..read more
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Do You Know the Derivative of 4x²?
Graff Retail
by David Ashby
2M ago
Huh?  That’s probably exactly what you’re saying when you read the title of this blog.  After all, what the heck is a calculus question doing here? Hang in there, because I’m actually going to make an important point that relates to how you need to train your sales and management teams. Depending on your age ..read more
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5 Things That Refuse To Change In Retail
Graff Retail
by David Ashby
3M ago
Everyone always talks about how fast retail is changing.  That’s true.  But, what’s equally true is that some things just never seem to change.  Consider these never-changing issues: Retail still isn’t viewed as a career Yes, this one is changing, albeit very slowly.   However, retail still isn’t the first choice for the majority of graduates ..read more
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Ask Yourself … Who’s Leading Your Team in this Retail Battle?
Graff Retail
by David Ashby
3M ago
With summer quickly coming to an end and we look ahead to the biggest, most important selling season in retail, we wanted to ask you, who’s leading your team to battle during this make-it-or-break-it time of year?  (And yes, that’s our fearless leader, Kevin Graff, suited up and ready to win at this crazy game we ..read more
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