
Total Retail
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Total Retail is the go-to source for executives looking for the latest news and analysis on the retail industry. Through various forms of content and community-building events, Total Retail serves its mission to provide retail executives with the information they need to do their jobs more effectively.
Total Retail
2d ago
CVS is focusing on the health side of its business by launching a handful of pharmacy-only, smaller format stores, multiple news outlets reported. The dozen or so stores — expected to open later this year in select, unnamed locations — will come without the snacks, greeting cards and other consumable staples found in traditional CVS ..read more
Total Retail
3d ago
Return fraud has become a major concern for retailers, costing the industry in the U.S. an estimated $103 billion in 2024, or 15.14 percent of all returns. As online shopping continues to grow, fraudulent returns are becoming increasingly sophisticated, posing significant financial and operational challenges for businesses. The Growing Problem of Return Fraud Return fraud ..read more
Total Retail
3d ago
As 2025 unfolds, retailers are executing their plans and capitalizing on opportunities throughout the year. However, customers are increasingly becoming conscious of their purchasing habits. Crafting impactful campaigns is essential to not only drive immediate sales but also to earn consumer loyalty and retention in the long term. According to Statista, 78 percent of consumers ..read more
Total Retail
3d ago
The old adage that “marketers waste half of their media spend, but don’t know which half” is fading quickly as more of their advertising goes to highly measurable digital channels. However, more data doesn’t necessarily mean more understanding. Modern marketers are faced with an entirely new measurement challenge: how to make sense of it all ..read more
Total Retail
3d ago
Industries are rapidly adopting artificial intelligence. Today, 83 percent of companies are prioritizing AI in their business plans, and large platforms are announcing new AI use cases daily. Amid so much momentum, small and medium-sized (SMB) brick-and-mortar (B&M) businesses might feel like they’re getting left behind. With so much focus on data and e-commerce, it’s ..read more
Total Retail
3d ago
Ross Stores announced Monday it opened 16 Ross Dress for Less and three dd’s Discounts stores in 14 states in March, reports USA TODAY. According to the discount retailer, these new locations are part of the company’s plans to add approximately 90 new stores in 2025, made up of 80 Ross and 10 dd’s Discounts ..read more
Total Retail
4d ago
Let’s face it, today’s business world is fast-paced, complicated and constantly changing. To stay ahead, companies need to make their supply chains as efficient as possible. And one of the biggest game-changers? Being able to track goods accurately and seamlessly from start to finish. It’s not just a nice-to-have anymore; it’s a must. That’s where ..read more
Total Retail
4d ago
Walgreens Boots Alliance says it has agreed to be acquired by private equity firm Sycamore Partners as the struggling retailer looks to turn itself around after years of losing money. The pharmacy retail chain announced last week that Sycamore will pay $11.45 per share, giving the deal an equity value just under $10 billion. Walgreens ..read more
Total Retail
4d ago
Mergers are popping up all over the place right now, and the retail category is no exception. From Forever 21 and JCPenney joining forces to create something called “Catalyst Brands” to a whole raft of retail announcements post-election, it’s all about consolidation. With Harvard Business Review reporting that 70 percent to 90 percent of mergers ..read more
Total Retail
4d ago
Returns have always posed a challenge for retailers. They’re expensive, logistically challenging, and (too often) devoid of adequate oversight. However, now there’s a new factor to consider: returns fraud. What used to be a relatively rare, isolated occurrence has now become more sophisticated thanks to social media and advanced technology. Internet users from all over ..read more