Retail Insider is delighted to be back hosting another quality event for senior retailers involving high-level guest speakers, a private store tour, and a wine tasting at a smart venue in London. We are very pleased to have Jo Jenkins, CEO of White Stuff, and Moses Rashid, founder of The Edit LDN, as our guest speakers at the event, which is sponsored by Xpedition and K3. Jo will detail how she has led the Total Business Transformation at White Stuff involving overhauling its systems and processes to enable the brand to thrive in a multi-channel business model. This has helped drive signific ..read more

Our editor Glynn Davis was recently interviewed by founder and director of the Retail Technology Show (RTS) Matt Bradley who threw some questions at him for five minutes about retail, the show’s highlights and trends to watch out for among others. Have a look at the video of Glynn’s interview on LinkedIn here. https://www.linkedin.com/feed/update/urn:li:activity:7179060166233882624/ Retail Insider will be launching the Retail Insider Disruptors & Innovators Report in partnership with RTS at the show which runs from April 24-25 at Olympia in London. Look forward to seeing many friends and ..read more

Welcome to the latest sustainability column that takes a look at what retailing is doing to address the issues in its industry. Much of the ongoing focus will be on fashion but not exclusively so. This month’s column takes a look at how the purchase of second-hand goods is becoming not just a mainstream activity that is undertaken by a growing mix of age groups but is also becoming a cool way to shop. We are very pleased to bring this series of columns to you with the much appreciated support of our sponsor Prolog Fulfilment. It is not long ago that the perception of second-hand goods w ..read more

Lara Chant, co-founder of Brityard, and Hamish Mansbridge, CEO of Heal’s Retail Insider launched the ‘Diversifying Revenue Streams 2024’ report, sponsored by Webloyalty, at innovative venue Brityard involving guest retail speakers and a wine tasting with Gusbourne vineyard. The evening comprised an interview with Hamish Mansbridge, CEO of Heal’s and Lara Chant, co-founder of Brityard, along with a tutored British sparkling wine & cheese pairing and a private tour of the Brityard store on London’s Regents Street. Guests from John Lewis, Bloom & Wild, Farfetch, Uber, Charles Tyrwhitt, H ..read more

Welcome to the latest sustainability column that takes a look at what retailing is doing to address the issues in its industry. Much of the ongoing focus will be on fashion but not exclusively. This month’s column takes a look at fast fashion’s precarious position – how long does the category really have left in its current format? We are very pleased to bring this series of columns to you with the much appreciated support of our sponsor Prolog Fulfilment. When even some clothes swapping charity events have banned the big fast fashion brands from their rails then you know that the secto ..read more

During these tough economic times progressive retailers are increasingly exploring ways to secure additional revenues alongside their core businesses. Retail Insider is pleased to launch a report, ‘Diversifying Revenue Streams 2024’ with Webloyalty that highlights how a group of forward-thinking retailers have successfully adopted such a strategy. We have sought out some of the UK’s most interesting retailers, straddling various parts of the industry, and asked them about how they are developing their organisations beyond their established, core revenue streams. They have each shared their e ..read more

Asda is adding 110 more convenience stores this month alone that will enable it to make further inroads into the grab-and-go food category and it is not alone as all the major supermarkets and symbol groups like Spar are experimenting with their food-to-go models. They recognise that we are now in an era that is much more powered by grab-and-go and delivery-only propositions. This poses a big question for foodservice operators and most notably the casual dining brands – should they simply abandon their established strategies of opening more dining rooms and consider downsizing their exposure ..read more

Welcome to the latest sustainability column that takes a look at what retailing is doing to address the issues in its industry. Much of the ongoing focus will be on fashion but not exclusively so. This month’s column takes a look at what is possible for brands looking to get into the business of repair as we test the theory that #repairisthenewcool We are very pleased to bring this series of columns to you with the much appreciated support of our sponsor Prolog Fulfilment. Many years ago there would have been tailors and seamstresses on every street corner and the business of mending sh ..read more

Welcome to the latest sustainability column that takes a look at what retailing is doing to address the issues in its industry. Much of the ongoing focus will be on fashion but not exclusively. This month’s column takes look at the progress of the markets in renting, reusing and reselling of goods that is beginning to have an impact on the broader retail industry. We are very pleased to bring this series of columns to you with the much appreciated support of our sponsor Prolog Fulfilment. Renting, reusing and reselling has grown to account for almost £7 billion of retail sales in the UK as a ..read more

It was a Friday evening and on a whim I’d ordered a pizza but after a long wait and a chase-up phone call two hours had elapsed and I’d finally given up and gone to bed after some unplanned toast for dinner. At 11:30pm I was awoken by a pizza delivery guy suggesting: “It’s only two and a half hours late, mate.” He was genuinely puzzled when I told him I didn’t want his pizza that I’d pretty much ordered yesterday and thanks very much for waking me up. I was reminded of this incident when – yet again – I endured a dire experience with the delivery of goods from an online retailer. We’ve all h ..read more