Case Study: Hotel Housekeeping
The Service Companies | Housekeeping Blog
by The Service Companies
11M ago
A 500-room luxury hotel in Cleveland was using multiple third-party vendors to staff the property’s housekeeping department, which resulted in poor guest service scores and unsatisfactory brand standard compliance for cleanliness. The property leadership sought a true partner with experience in improving and managing the recruitment, training, and operations of the housekeeping department. Having this […] The post Case Study: Hotel Housekeeping appeared first on The Service Companies Blog ..read more
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The Benefits of Outsourcing
The Service Companies | Housekeeping Blog
by The Service Companies
2y ago
The effects of the current labor shortage and the impact of the pandemic on the hospitality industry continues to present major challenges for hotel and casino operators. Many hotel owners and managers are considering new and innovative options such as outsourcing their back of the house cleaning departments. If you are considering a potential move […] The post The Benefits of Outsourcing appeared first on The Service Companies Blog ..read more
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Relearning Service Standards Post Pandemic
The Service Companies | Housekeeping Blog
by Laurie Katinos
4y ago
We are thrilled to hear reports of many clients and industry friends opening their doors again.  While safety is of critical importance when returning to work post pandemic, as a company we have created a mandatory virtual reactivation and orientation for all associates returning to work. This covers many safety protocol as outlined by the […] The post Relearning Service Standards Post Pandemic appeared first on The Service Companies Blog ..read more
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Safely and Effectively Managing Chemicals Within a Public Facility
The Service Companies | Housekeeping Blog
by Laurie Katinos
4y ago
Many people have become much more aware of cleaning chemicals, disinfectants and cleaning processes these days. Previously the price point or a fresh scent may have intrigued your interest though now you may realize other chemical factors are so critical in disease prevention in the workplace and at home.  During my time in the hospitality industry I […] The post Safely and Effectively Managing Chemicals Within a Public Facility appeared first on The Service Companies Blog ..read more
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Project SEARCH Partnership
The Service Companies | Housekeeping Blog
by The Service Companies
4y ago
We believe in the importance of recognizing the positive impact we can influence in our local communities, nationally and globally. That is why The Service Companies is proud to partner with Project SEARCH, a national program with a mission to help young adults with disabilities transition successfully from high school to productive, adult life by […] The post Project SEARCH Partnership appeared first on The Service Companies Blog ..read more
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Our Top Picks from ISSA Show North America
The Service Companies | Housekeeping Blog
by The Service Companies
4y ago
Several of our leaders had the opportunity to attend the cleaning industry’s most important event of the year – ISSA Show North America – where top manufacturers and suppliers showcase innovations. Holly Borrego (Regional Vice President of Operations – West), Jimmy Rakowski (Area Vice President of Operations), Ana Rodriguez (Director of Continuous Improvement) and Alan Ching (Director ..read more
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The Future of Janitorial Services for the Gaming, Hospitality and Facility Services Industries
The Service Companies | Housekeeping Blog
by Holly Borrego
5y ago
According to a survey conducted by the IFMA, “poor janitorial service” and a “lack of cleanliness” were among the top three complaints facing facility operations today. These complaints destroy a property’s reputation when shared online and reflect poorly on guest service scores. To combat this issue, management has resorted to pulling staff from other departments to ..read more
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Leaders in Service – Alan Ching
The Service Companies | Housekeeping Blog
by Deanna Costante
5y ago
At The Service Companies, we understand that our associates are the key to providing Service. Above All. No matter the level, department or service segment, our dedicated associates allow us to perform at the highest level and cultivate a strong corporate culture. This is why we developed Leaders in Service, a series of interviews recognizing ..read more
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CASE STUDY: LUXURY HOTEL CASINO IN SHREVEPORT, LA
The Service Companies | Housekeeping Blog
by Deanna Costante
5y ago
With price, guest reviews and star ratings having more influence in the consumer’s decision making process than brand attributes (according to PwC’s 22nd Annual Global CEO Survey), guest service scores are more important than ever. They can make the difference between a sold out hotel, casino or resort, and one struggling to sell rooms. Read ..read more
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