Launchpad for Success: The Heightened Priority of Effective Onboarding and Training for New Associates
Lodging Magazine
by George Seli
2d ago
Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area. Onboarding/training that is inefficient or does not create immediate engagement […] The post Launchpad for Success: The Heightened Priority of Effective Onboarding and T ..read more
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Hilton San Antonio Hill Country Completes Renovation
Lodging Magazine
by LODGING Staff
2d ago
SAN ANTONIO, Texas—Hilton San Antonio Hill Country announced the completion of an extensive renovation project, marking a new era of hospitality for the property. The 227-room hotel has over 12,500 square feet of flexible meeting space, a garden courtyard with individual fire pits, three onsite dining outlets including a seasonal outdoor pool bar, a 24-hour fitness center, a pantry market, a lobby gift shop, and a grab-and-go coffee bar. Guests can use three heated outdoor […] The post Hilton San Antonio Hill Country Completes Renovation appeared first on LODGING Magazine ..read more
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Sandbourne Santa Monica, Autograph Collection Opens
Lodging Magazine
by LODGING Staff
2d ago
SANTA MONICA, California—Crescent Hotels & Resorts announced the opening of the Sandbourne Santa Monica, Autograph Collection. With an emphasis on engaging all five senses, Sandbourne Santa Monica is a multisensory property and will join the Latitudes: Lifestyles by Crescent portfolio. Situated with access to Santa Monica Beach, Sandbourne offers a coastal location where urban meets beach. Designed by Architect Gulla Jónsdóttir, the 175 guestroom property blends natural textures, sculptural elements, and décor featuring clay pottery, […] The post Sandbourne Santa Monica, Autograph Collecti ..read more
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Davidson Hospitality Group to Manage Renaissance Orlando Resort
Lodging Magazine
by LODGING Staff
2d ago
ATLANTA—Davidson Hospitality Group has been selected by InSite Development Group and Quadrum Global to manage the newly opened Renaissance Orlando Resort. Located in Disney Springs, Florida, the property is an official Walt Disney World Hotel and is comprised of 394 newly reimagined rooms; more than 20,000 square feet of indoor meeting space, a zero-entry pool and hot tub; and a farm-to-table restaurant. “We are delighted to continue growing our footprint in the beautiful state of […] The post Davidson Hospitality Group to Manage Renaissance Orlando Resort appeared first on LODGING Magazine ..read more
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CoStar: U.S. Hotel Performance Rises Over Previous Week
Lodging Magazine
by LODGING Staff
2d ago
WASHINGTON—The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year over year, according to CoStar’s latest data through June 8, 2024. U.S. Hotel Performance June 2-8, 2024 Percentage change from comparable week in 2023:Occupancy: 69.1 percent (down 0.1 percent)ADR: $160.90 (up 1.8 percent)RevPAR: $111.26 (up 1.7 percent) Among the Top 25 Markets, Houston saw the highest year-over-year increases in occupancy (up 14.8 percent to 71.1 percent) and RevPAR (up […] The post CoStar: U.S. Hotel Performance Rises Over Previous Week appeared first on ..read more
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Legacy Leading: C&W President Mark Williams on Taking Care of Family Business
Lodging Magazine
by Ellen Meyer
3d ago
President of Coakley & Williams (C&W) Hotel Management Company Mark Williams is at the helm of the business that has been in his family since its founding in 1961 with a handshake between his grandfather Fred Williams and his partner Neil Coakley. He described for LODGING how he and his company have developed over the years, including the formation of a strategic partnership with Hotel Equities, where his title is currently SVP business development for […] The post Legacy Leading: C&W President Mark Williams on Taking Care of Family Business appeared first on LODGING Magazine ..read more
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IHG Establishes First Luxury & Lifestyle Location in Hawaii
Lodging Magazine
by LODGING Staff
3d ago
Kimpton Hotels & Restaurants announced a partnership with Kauai’s landmark Coco Palms Resort, establishing the first location in Hawaii for IHG Hotels & Resorts’ luxury and lifestyle portfolio. Following a historically sensitive restoration of the property, Coco Palms, A Kimpton Resort, will become an inspiring tropical retreat for travelers and the Kauai community. The transformed resort is anticipated to open in 2026. Located amidst the valley of Wailua along its shoreline, Coco Palms is owned […] The post IHG Establishes First Luxury & Lifestyle Location in Hawaii appeared first ..read more
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Resolute Road Hospitality Adds Hilton Garden Inn Missoula to Managed Portfolio
Lodging Magazine
by LODGING Staff
3d ago
BOISE, Idaho—Resolute Road Hospitality announced the addition of the Hilton Garden Inn Missoula to its managed portfolio. The addition of this hotel in Missoula, Montana, will expand Resolute Road’s footprint to seven states across the US. The six-story, 146-key Hilton Garden Inn Missoula offers a comprehensive range of amenities, including a full-service restaurant, 24-hour fitness center, indoor pool, on-site casino and bar, and 22,000 square feet of versatile meeting space, making it the second largest […] The post Resolute Road Hospitality Adds Hilton Garden Inn Missoula to Managed Portfol ..read more
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AHLA: U.S. House of Representatives Passes No Hidden FEES Act
Lodging Magazine
by LODGING Staff
3d ago
WASHINGTON—The U.S. House of Representatives passed the No Hidden FEES Act, an American Hotel & Lodging Association (AHLA) legislative priority that would ensure lodging cost transparency for consumers. The legislation would establish a comprehensive single standard for transparent and mandatory fee displays across the lodging industry—from short-term rental platforms to online travel agencies, metasearch sites, and hotels. The bill, introduced by Reps. Young Kim, R-Calif., and Kathy Castor, D-Fla., was approved unanimously by the House […] The post AHLA: U.S. House of Representatives Pass ..read more
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This Week’s Comings & Goings
Lodging Magazine
by LODGING Staff
3d ago
Concord Hospitality announced the promotion of Kristie Byrd to divisional vice president of sales and marketing. Byrd’s portfolio spans brands including Marriott, Hilton, Choice, Hyatt, and IHG, which she will continue to oversee in her new role. Hospitality America promoted Justin Deyo to corporate director of operations. Deyo joined Hospitality America in 2013 and recently served as general manager for two hotels in Columbia, South Carolina. Dieter Schmitz joined the Sofitel New York team as […] The post This Week’s Comings & Goings appeared first on LODGING Magazine ..read more
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