Home » Feed Top 10 Best Practices for Effective Hotel Operations Management You’ve heard it said before, but it’s true, guest needs and preferences are evolving. Using the right hotel technology sets you up to better meet those needs. Some negative effects of outdated hotel technology include crashes and system downtime, increased costs, and decreased productivity. Some examples of utilizing outdated technology in the hospitality industry include longer check-in and check-out times, delayed room services, lack of personalization, poor internet connectivity and inadequate room automat ..read more

Sabre Hospitality has done it again!   Booking.com has announced its Connectivity Partners for 2024 and Sabre Hospitality was included in the prestigious list of premier partners.   Booking.com has 3 tiers for their connectivity partners: standard partners, advanced partners, and premier partners.   Premier partners are the top Booking.com connectivity providers, offering:  The most advanced systems  A broad range of products and services   A high-quality connection   Connectivity partners meet thresholds through Booking.com to g ..read more

Elite Connectivity Partner Recognition Expedia Group has recently announced its Elite and Preferred Connectivity partners for 2023, recognizing the top providers of high-quality tools, capabilities, and user experiences for connected properties. There are two status tiers of this award: Elite is the top tier status, followed by Preferred. Out of over 400 global companies eligible for these designations, only 2% were selected for Elite status this year. Among the 11 Elite partners chosen was Sabre Hospitality, a distinction awarded to only the top Expedia partners. This prestigious status under ..read more

Home » Feed Top Features to Look for When Choosing a CRS In today’s digital age, managing reservations across a variety of channels can be a daunting task for hoteliers. Juggling phone calls, online bookings, and inquiries from travel agents all separately risks errors and unhappy guests. A robust Central Reservation System (CRS) acts as the heart of your hotel, streamlining operations, boosting revenue and elevating the guest experience. According to Skift’s 2023 Hotel Tech Benchmark: Central Reservation Systems report, 79% of hotel rooms globally are managed by a CRS. This comprehe ..read more

Home » Feed 5 Tips to Unlocking Hotel Excellence We recently sat down with Tatiana Vanvelzor, Head of Global Sales Nuvola at Sabre Hospitality and Mairead Hennessy, Vice President of Operations Advisory at Dragonfly Strategists, who are both experts in hotel operations to get their advice on how to manage operational challenges and ultimately, elevate hotel operation excellence and guest experiences. Here are five tips to providing and maintaining hotel operational excellence!  Published on Moritz Zimmer on June 26, 2024 Share on Facebook Share on Twitter Share ..read more

By Tiffany Lung | Principal Marketing Manager Saint James Paris, belonging to Bertrand Hospitality, represents one of the esteemed properties within the first independent French restaurant and hotel group. Alongside its sister property, Relais Christine, Saint James Paris stands out with its grandiose rooms and suites, exclusive Guerlain spas, and a Michelin-starred restaurant.   The 5-star hotel offers an array of amenities, featuring luxurious spa treatments and exquisite dining experiences. Among their top-selling offerings are the sought-after Imperial face sculpt spa treatment a ..read more

Sabre Hospitality has done it again!   Booking.com has announced its Connectivity Partners for 2024 and Sabre Hospitality was included in the prestigious list of premier partners.   Booking.com has 3 tiers for their connectivity partners: standard partners, advanced partners, and premier partners.   Premier partners are the top Booking.com connectivity providers, offering:  The most advanced systems  A broad range of products and services   A high-quality connection   Connectivity partners meet thresholds through Booking.com to g ..read more

In today’s hospitality landscape, ancillary services have emerged as a pivotal revenue stream for hotels, offering guests a range of additional amenities such as room packages, spa treatments, airport transfers and other policies. While dynamic packaging solutions once facilitated this customization, the evolving demands of hoteliers and guests have called for more advanced technology solutions. Enter SynXis Retailing, a comprehensive e-commerce solution, designed beyond the capabilities of dynamic packaging for travel. With its enhanced features, SynXis Retailing empowers hoteliers to max ..read more

The concept of Attribute Based Selling (ABS) has gained various interpretations in the realm of hospitality technology. It has been at the core of many ideas applied in the development of retailing products at Sabre Hospitality. In this article, we delve into the essence of ABS and how it has transformed the way hotels engage with guests. Guest-Centric Evolution Traditionally, guests seeking accommodation online or through travel agents faced minimal options. They were limited to selecting a specific room type with corresponding price points. However, customer expectations have evolved beyond ..read more

By Tatiana Vanvelzor | Head of Global Sales for Nuvola As travel expectations continue to evolve, hoteliers face some big challenges ahead to keep up with the trends. It´s not a secret that the industry has had a hard road to recovery, mainly driven by staff shortages and high attrition amongst the operational teams. According to a 2023 survey conducted by the American Hotel & Logging Association, 97% of hotels in the United States have reported they are facing a staff shortage. Financially, hoteliers on average lose half of their experienced line-level staff every year at a replacement co ..read more