Guest data: Your greatest asset … and potentially your greatest liability. From luxury resorts to quaint B&Bs, no corner of the hospitality sector is safe from the relentless onslaught of cybersecurity threats, with nearly 31% of the industry reporting a data breach in their company history. A global report from CoStar highlights how sophisticated hackers [...] The post Hotel data security: What you need to know appeared first on Revinate ..read more

Customer stories Mr. C Miami's focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing REGION: North America Goal Drive direct bookings. Strategy Personalized guest communications. [...] The post Mr. C Miami’s focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists appeared first on Revinate ..read more

Webinars — The Hotel Moment Deep Dive In this webinar, we explore the advantages of email marketing automation for hoteliers. With the utilization of automated email marketing strategies, hotels can send personalized messages to guests, enhance engagement, boost bookings, and foster guest loyalty, all while boosting efficiency. Join us as we [...] The post Streamlining success: The impact of email marketing automation appeared first on Revinate ..read more

Guests checking in and out. Rooms being prepared by capable hotel staff. Special requests and room service orders coming in from guests via text and phone calls. A reservations team chatting with potential customers to secure new bookings. This is the picture of a thriving property. In order for everything to run like clockwork, however, [...] The post How to choose the right hospitality software for your tech stack appeared first on Revinate ..read more

Inspiration Yosemite Valley Lodge created a sense of urgency to a geotargeted segment of their database Subject line: See the Rare Firefall at Horsetail Fail - stay from $129 Sent: February 2024 Brand: Yosemite Valley Lodge Category: Inspiration Hotel location: Yosemite, California (NAM) Our thoughts: Yosemite Valley Lodge leveraged [...] The post Yosemite Valley Lodge created a sense of urgency to a geotargeted segment of their database appeared first on Revinate ..read more

Press release Revinate strengthens Senior GTM Leadership to accelerate growth on a global scale Doug Tilford joins as the Chief Revenue Officer; Karen Stephens moves to Chief Marketing Officer PALO ALTO, US | MARCH 28, 2024 Revinate, a global leader in hospitality technology, announces two [...] The post Revinate strengthens Senior GTM Leadership to accelerate growth on a global scale appeared first on Revinate ..read more

The Hotel Moment podcast — episode 80 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, is joined by Marc Heyneker — Co-Founder and former CEO of Revinate, now Chairman of the Board. Heyneker takes us back in time to share what technology was available for hoteliers [...] The post Revinate’s origin story and journey through innovation with Co-Founder Marc Heyneker appeared first on Revinate ..read more

Customer stories Personalization pays off: Hotel Wailea's strategic win in the direct booking game HOTEL TYPE: Group, a Relais & Châteaux property SOLUTIONS USED: Revinate Marketing, Revinate Ivy REGION: North America Goal Maintain and grow direct bookings. Strategy Run [...] The post Personalization pays off: Hotel Wailea’s strategic win in the direct booking game appeared first on Revinate ..read more

Customer stories Abandonment to conversion: How Columbia Hospitality boosted revenue with Revinate HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback, Cart Abandonment REGION: North America Goal Drive direct revenue. Strategy Focus on automated email campaigns. [...] The post Abandonment to conversion: How Columbia Hospitality boosted revenue with Revinate appeared first on Revinate ..read more

Revination Meet a Revinator: Katarina Hazuchová Getting to know Katarina Hazuchova: Your go-to Solution Engineer! Ever wondered what a Solution Engineer actually does? Well, meet Katarina Hazuchova, our awesome Solution Engineer based in Amsterdam. Katarina's been rocking it at Revinate for 2.5 years now. She started [...] The post Meet a Revinator: Katarina Hazuchová appeared first on Revinate ..read more