Google’s Partners program is currently active in over 60 countries and available in 43 languages. Their mission is to empower partners through innovation, resources and support to help their clients drive additional revenue and customers for their business.  This is why Google is such a strong collaborative partner for us, as we’re very much speaking the same language. We’re committed to working hand-in-hand with restaurant operators to create the ultimate guest experience. This is driven by our passion to ensure a restaurant’s operation works smarter, through the use of truly creative an ..read more

The Industrial Revolution made people aware of the benefits of technology. Software and hardware are designed to make your life easier by performing a large volume of work in a small amount of time. As a result, you can focus on more complex activities that require specific human skills. The interesting part is that even though we’re currently using automation in almost every field, the restaurant business hasn’t caught up with this trend yet. However, things are beginning to change. It’s not at all surprising, given that technology can enhance your restaurant service. Here’s how kitchen autom ..read more

Preparing for the Unknown: How Restaurants Can Weather 2023 If you asked a random sampling of consumers what the economic outlook for 2023 is, chances are the majority would reply “not good.” That’s especially true for the restaurant industry, which has been affected by COVID-related capacity issues and labor shortages for several years now. So that’s the bad news. What’s the good news? Industry experts suggest there’s reason to be optimistic, especially if restaurant owners consider a few key factors to protect profits and increase bottom line. Prioritize Your Spending when Budgeting While it ..read more

While QSR Automations is known as the pioneer in restaurant technology, a secondary mission is advancing the role of women in leadership and tech-based roles. It’s no secret that STEM jobs–those in the fields of science, technology, engineering, and math are typically dominated by men.  The stats are easy to find.  According to IT Manager Daily, women hold only 21 percent of computer software engineering positions, and STEM Graduates reports that only 19 percent of those graduating college with a degree in a STEM field are female.  Furthermore, a study by MetLife released in Nov ..read more

Food delivery is more popular than ever, allowing customers a convenient and contactless method of eating from their favorite business in the comfort of their own home.  While some restaurants have the capacity to hand-deliver all their off-premise orders, many rely on third-party delivery providers–namely DoorDash, Uber Eats, and Grubhub. In May of this year, Grubhub only held 13% of food delivery market share compared to DoorDash’s 59% and Uber Eats’ 24%.  However, due to a new partnership between Grubhub and Amazon, this is very likely to change.  As of July 6, all Amazon Pri ..read more

Food delivery is more popular than ever, allowing customers a convenient and contactless method of eating from their favorite business in the comfort of their own home.  While some restaurants have the capacity to hand-deliver all their off-premise orders, many rely on third-party delivery providers–namely DoorDash, Uber Eats, and Grubhub. In May of this year, Grubhub only held 13% of food delivery market share compared to DoorDash’s 59% and Uber Eats’ 24%.  However, due to a new partnership between Grubhub and Amazon, this is very likely to change.  As of July 6, all Amazon Pri ..read more

By now you’ve all heard “I’ve got 99 problems…” and people in the hospitality and restaurant industries face their share of them. How can management and decision-makers help alleviate some of the problems they face? Our money’s on technology. We’re not saying it’s the answer to all your problems (we can’t vouch for anything happening in your personal life), but it’s our business to help companies solve their common pain points! While this list is not totally inclusive, you may see something here that hits close to home. When It Comes to Tech As usual, we want to share stats to provide context ..read more

The drive-thru made its debut in 1947, and has been a staple of road trips and meals on the go ever since. National Drive-Thru is July 24, and to celebrate, QSR Automations is sharing a few ways it is integrating its technology with major restaurant players to add efficiency to this fast-paced dining experience. It will come as no surprise that drive-thru sales were up almost 47% percent in 2020 compared to previous years. Customer expectations are up as well: Diners demand shorter wait times in addition to high-quality food and impeccable orders. Connect your entire operation from your POS, B ..read more

To say that the COVID-19 pandemic impacted the restaurant industry would be a gross understatement. As safety regulations took their toll on restaurants worldwide over two years, the industry had to readjust. Change was inevitable, from how establishments marketed themselves to how they refined their menus and remodeled their premises. Today, even as measures begin to ease in parts of the world, the customer remains changed. They expect a stellar experience, as they always have, but their new standards mandate new practices and new restaurant qualities. Pleasing the customer has indeed not bec ..read more

Technology is great… until it isn’t. Few things are more frustrating to restaurant operators than investing in technology only to have it fail exactly when you need it to be firing on all cylinders. Tech failures are also costly–a recent analysis by software testing company Tricentis of 606 software failures at 314 companies found that software failures accounted for a total of $1.7 trillion in financial losses. While technology will never be completely foolproof, QSR Automations is committed to providing its customers with live support right when they need it. Our highly trained specialists a ..read more