In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. In their latest report, Nation’s Restaurant News stated that a whopping 96% of operators said technology would be important for meeting key objectives in 2024. Leading the charge in this technological revolution are two of QSR Automations’ innovative products: ConnectSmart® Kitchen and Host.   Together, they’re not just changing the game; they’re ..read more

In the hustle and bustle of modern dining, every second counts. From the sizzle of the grill to the clatter of plates, the journey from kitchen to table is a symphony of precision. But in the chaos of a busy restaurant, even the most seasoned chefs can use a helping hand. That’s where QSR Automations steps in, revolutionizing the way restaurants operate with their ConnectSmart® Kitchen product.  Imagine this: a bustling Saturday night at your favorite restaurant. The orders are flooding in, and the kitchen is a whirlwind of activity. In the past, this could lead to confusion, delays, and ..read more

The latest e-book from Hospitality Technology, sponsored by QSR Automations, explores the relationship between kitchen display systems and a reliable, integrated, easy to use, and automated back of house — including challenges such as flexibility and barriers to implementation.  In this blog, we’ll give you a quick overview of the e-book, but we highly recommend checking it out.  Restaurants’ Journey into Technology  Automation has already been adapted into many restaurants’ tech stacks, 77% of restaurants already use a POS system, and 69% use automation to manage their payroll ..read more

Welcome to a gastronomic journey into the future! Nation’s Restaurant News has unveiled its predictions for 2024, encompassing everything from finance to the ever-evolving landscape of food & beverage. In this blog, we delve into the top-tier prophecies for the year ahead and illuminate how our ConnectSmart® suite can propel your restaurant into a league of its own.  The Resurgence of the Roaring 20’s  Despite prevailing economic unrest, consumers are defying expectations by indulging in spending reminiscent of the Roaring Twenties. With record levels of debt looming in the backg ..read more

In the ever-changing landscape of the restaurant industry, staying ahead of the curve is paramount for success. As we begin to fully dive into 2024, the key to operational efficiency lies in leveraging cutting-edge technologies. Among them, ConnectSmart® Kitchen remains a game-changer, revolutionizing how restaurants optimize labor and streamline their operations.  Higher Food Quality, Less Waste One of the standout features of ConnectSmart® Kitchen is the ability to manage the flow of food around the kitchen, ensuring that all food arrives at the table at the same time. This leads to inc ..read more

It’s no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. Owners have had to adapt to new ways of business and staffing shortages. As we approach the new year, there are an ever-growing list of digital solutions that can be implemented to solve both old problems and new. Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premi ..read more

Restaurant owners are facing a one-two punch of rising costs and not enough employees. Not wanting to pass increased operational costs on to guests only compounds these challenges. What’s a restaurant owner to do? Embrace tech. Automation has been a growing trend in the restaurant industry, helping owners to do more with less. Read on to see how you can leverage tech from front of house to back of house, all while keeping a human touch. The Guest Experience 73% of customers are looking for tech in restaurants, believing it improves their dining experience. They’re more than happy to use tech t ..read more

As work-life balance becomes a higher priority for employees, high-stress jobs are beginning to lose their luster, and the restaurant industry is no exception. From the fall of 2021 to the fall of 2022, restaurant owners faced an increase in employee turnover, with stress being the top reason cited. In addition to a less stressful environment, employees are looking for increased benefits. And here to help is tech. Keep reading for ways tech can help you work toward employee retention. Reduce Employee Stress One source of employee stress is kitchen chaos. The kitchen is the heart of every resta ..read more

Restaurants are continually updating technology to keep up with consumer demand. Think about it: wi-fi, table-top kiosks, online ordering— all of these features help attract more diners and drive the guest experience. A kitchen display system (KDS) might be in the background, but it’s a piece of technology that does more than soothing guests; it will change the way your restaurant performs. What is a Kitchen Display System? A kitchen display system is a digital order viewer that replaces your paper tickets and kitchen printers, and so much more! The kitchen video controls how food is routed an ..read more

Change is difficult, but it’s a necessary part of running a successful business. For restaurants, this means refreshing hardware as it begins to age, or your needs change as you grow. But why reinvent the wheel? Aside from the benefits of updated technology (digital displays paired with ConnectSmart® Kitchen mean less paper flying around the kitchen,) there are many different reasons to update your kitchen hardware:     Simpler, Faster Systems  Generally speaking, newer hardware just runs faster. This means less time waiting for credit cards to go through, orders to sh ..read more