How Systems Hold Managers Accountable
The Restaurant Expert
by Fred Langley
3y ago
Back when I first started teaching how to run a restaurant with systems, everything was based on printed forms or spreadsheets. After a few years of coaching a great team of independent restaurant owners, they all said they were tired of entering their numbers over and over again in different spreadsheets. They said they wanted ALL of their systems tied together and more importantly wanted to hold their management team accountable… and that they wanted a solution. And that’s how our restaurant management software, Restaurant Systems Pro, was born. Please note the accountability part of that st ..read more
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5 Things All Goals Must Have
The Restaurant Expert
by Fred Langley
4y ago
So many times our goals are just these vague targets that are in the back of our mind. But just like everything else in your business that has a system, there is a system to setting goals. If you truly want to achieve your goals, here are five things all goals must have. Specific: Your goals have to be specific. If you your goal is to lose weight, you can’t just say that you want to lose weight. You have to have a specific target that you are shooting toward. If you want to lower your food cost, you must identify a specific target through budgeting that leads to the profits you want and need ..read more
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Look Beyond Your POS System to Manage Your Restaurant Numbers
The Restaurant Expert
by Fred Langley
4y ago
Yes, your POS system offers some reporting, but not enough. There is only one thing that is more important than knowing your restaurant numbers: managing your restaurant numbers. Even better than that is to teach your management to actively manage your restaurant numbers using systems. The tools in your POS system can tell you what your labor is at any given time, but they don’t tell you what your labor is going to be at the end of the night. This prevents you from being proactive in achieving the results you have set in your budget for maximum profitability. It also doesn’t allow you to budge ..read more
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Restaurant Profitability Is a Simple Math Problem
The Restaurant Expert
by Fred Langley
4y ago
Oh how I wish achieving restaurant profitability was only a simple math problem. But the real issues that hold restaurant owners back from achieving their desired profitability are mostly psychological. It’s true that profitability can be broken down to the most basic level; you need to spend less money than you bring in. And in working with us you have all the tools you need to run a profitable restaurant. But before you can tackle the systems that will get you to profitable, first you have to get over what David refers to as your “mental underwear.” These are the excuses you use that stop yo ..read more
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Use Menu Costing Software for Maximum Menu Profits
The Restaurant Expert
by Fred Langley
4y ago
Menu costing software is critical to planning a restaurant menu. If you want to make any money in the restaurant industry, you cannot rely on the numbers you keep in your head. You can’t generally know what things cost. You have to know exactly what everything costs to make sure you charge enough for every item on your menu. That is why you need menu costing software to plan your menu. Watch this video or read below to know what to look for in menu costing software. If you want to have any chance of making money in the restaurant business, you can’t subscribe to the thinking of, “I generally ..read more
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Restaurant Systems Software to the Rescue
The Restaurant Expert
by Fred Langley
4y ago
Have you heard you should have restaurant systems and restaurant systems software in place in your restaurant? What does “restaurant systems” even mean? What is restaurant systems software? Watch this video, or read the article below, and David Scott Peters, restaurant expert and coach, will explain what restaurant systems are and how your restaurant business can benefit. Why should independent restaurant owners use systems? To be competitive, successful and profitable in the restaurant industry. It’s just like the chains do it, but independent restaurants can have better outcomes and better ..read more
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How a Restaurant Pre-Shift Meeting Improves Communication and Profits
The Restaurant Expert
by David S. Peters
4y ago
A pre-shift meeting can improve communication and profits in your restaurant? How? Allow me to explain through example. Running a restaurant can often feel like you are in high school. Remember high school and all the drama? There was a lot of talking behind people’s backs, spreading rumors and trashing people for no reason. High school is great training ground for learning all about reputation management when we have to go around educating everyone about what is and isn’t true about us, repairing relationships that fall victim to false information and misunderstandings. If only you’d had an o ..read more
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How to Develop a Restaurant Management Plan
The Restaurant Expert
by David S. Peters
4y ago
A restaurant management plan is your written strategy for how to get your restaurant to where you want it. New ideas have very little value unless they are put into action. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. In developing your plan for improving your restaurant operation, remember these helpful tips: Study every aspect of what you want to implement – does it fit with your management style and goals. Believe in ..read more
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Why the Owner of a Restaurant Must Give Up Control
The Restaurant Expert
by David S. Peters
4y ago
As coaches and consultants who work directly with the owner of a restaurant, we often run into a large roadblock. This roadblock can often stop the process of implementing systems, stall the process of making more money and often derail the restaurant into failure. What does this roadblock look like? YOU! The independent restaurant owner. Ok, maybe not you. Maybe it’s another key player, partner or manager on your team. But, maybe it is you or even just slightly you. Either way, it’s not good. What’s causing you, the owner of a restaurant, to become such a roadblock? FEAR! Fear of success. Fea ..read more
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Manage Restaurant Business Systems, Not People
The Restaurant Expert
by David S. Peters
4y ago
Running a restaurant business is tough and if you struggle with managing people, it can be brutal. Let me lighten that expectation and share with you what I’ve learned working with restaurant owners everywhere. Managing people doesn’t work. I cannot tell you how often we start with a Management Consulting Services (MCS) client to find their biggest challenge isn’t the implementation of systems, but rather their people. We see really good hard-working people — owners and managers both — absolutely frustrated because they feel members of their team don’t have any common sense. They struggle with ..read more
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