We’ve are all waking up to a new Government today, with the Labour party about to take control of the country and what should be top of your mind as you get to the office are what the Labour small business plans mean for you. The Labour Small Business Agenda includes plans to introduce new legislation and regulatory reforms which they claim are designed to significantly benefit small businesses. Here are the main Labour small business policies that they were elected on: Small Business Exports & BREXIT In the Labour Small Business Agenda, they say that they will work alongside the Federatio ..read more

The past week saw both DPD and Tesco hit by tech problems. DPD had a SNAFU when their chatbot started swearing at customers while Tesco had to cancel thousands of food deliveries when their systems went down. We all rely on technology so much today that when something goes wrong it turns into a crisis for some, while others are more sanguine and simply accept that nothing’s perfect and these things will happen. DPD SNAFU DPD had to disable part of their online chatbot when it not only started swearing at customers but also become highly critical of DPD themselves. This was in part caused by cu ..read more

Shopify Magic is a new LLM chatbot designed to make running your business more easy. Want to create a blog post, email marketing, or weekly newsletter? Shopify Magic can do all that for you, but what’s perhaps even more interesting is Shopify Sidekick, powered by Magic. Sidekick is designed to know everything about Shopify and can perform tasks for you such as setting up a discount event. Imagine having Shopify experts on speed dial that you can call on to get things done but with the massive bonus that you don’t have to pay them! Sidekick understands what you mean and refines your writing fo ..read more

Exciting news for the British tech industry today, a company has released a UK grown AI ecom and data analytics solution which promises to revolutionise the way retailers connect with their consumers. Rezolve AI Limited, a UK AI innovator announced the introduction of its transformative AI platform, ‘Brain’. This development promises to catalyse a new era of ecommerce interaction and data analysis, further boosting the UK’s reputation in the global AI arena. Brain ‘Brain’ allows users to interact with ecommerce sites conversationally via text or voice in 95 different languages, asking detaile ..read more

Ensuring your website accurately represents your business online is essential to any business growth whichever sector you’re in. Not having a website perform is potentially detrimental to your brand and new business acquisition. During this webinar with the Department for Business and Trade, you will learn about tools that can help you analyse your websites performance, the signals it sends to search engines, how to understand keywords and how your competitors are performing against you in global markets. DIT will discuss best practice for localisation in international markets, how websites sh ..read more

Brands have been able to personalize text, images and audio in their marketing campaigns for years and with the onset of AI resources, this has helped them scale their work. Now, Generative AI video platform Gan.ai has announced a $5.25M seed funding round as they breach the final frontier of personalising video for mass marketing campaigns. With Gan.ai’s studio-quality video personalisation software, brands simply need to record a video once, add dynamic keywords to a script, and Gan.ai will generate millions of hyper-customized videos in one click. Businesses can also create personalised lan ..read more

AI will drive the next industrial revolution of ecommerce. Mark Stanley, Chief Product & Technology Officer at Shopware takes a look at the “how” and the “why,” as well as what you can do to better prepare. AI will drive the next industrial revolution of ecommerce. Here’s a look at the “how” and the “why,” as well as what you can do to better prepare. As pervasive as it is, AI is still in its infancy. It’s early days and while there’s resounding excitement as to what it can do and make possible, the reality is this is just the beginning. Sometime soon, AI will be part of everything—wo ..read more

At The Delivery Conference this morning, new research was revealed from Metapack, ShipStation and Retail Economics, showing shoppers may have to pay more for less in 2023 as inflation adds £18.2 billion to UK non-food sales despite volumes decreasing by 4.9%. UK non-food retail sales values are expected to hit £249 billion in 2023, but the 2.6% increase, or additional £18.2 billion of spending on the previous year, will be driven by rising consumer prices. The Ecommerce Delivery Benchmark Report 2023, commissioned by Metapack’s operating company, Auctane, in partnership with economics consulta ..read more

BigCommerce  have announced a collaboration with Microsoft Advertising with the release of Microsoft Ads and Listings in the BigCommerce Marketplace. BigCommerce merchants of all sizes in the US, UK and ANZ can now directly integrate their stores to reach Microsoft Advertising’s audience of more than a billion people who have greater purchasing power, engage more with ads and are more likely to make a purchase online.  Eligible BigCommerce merchants in the US who are verified Bing Places for Business account holders that spend at least $250 on ads will r ..read more

Just before Christmas, ClearCourse, a software and payments business, acquired SellerDeck, a UK based business that enables small and medium sized businesses to sell online. The company will form part of ClearCourse’s Retail Division and expands the latter’s established and growing footprint in the ecommerce space. Sellerdeck’s solutions align with its clients’ commercial goals, catering to a wide range of businesses seeking to expand their online commerce operations by allowing them to focus on growth. Through its own proprietary SellerdeckDesktop platform and specialist partnerships wit ..read more