Content Search Solution: 12 Reasons to Buy Instead of DIY
BA Insight Official Blog
by Team BA Insight
3M ago
When organizations are inundated with vast amounts of digital information, managing and accessing content has become a pivotal challenge, regardless of their scale. At the core of decision-making lies a crucial question: Should a company opt for a pre-built enterprise content search solution or embark on a journey to develop one internally?  Although the appeal of a personalized solution designed to match precise requirements may be compelling, weighing each option is essential. Let’s explore the advantages of investing in a pre-made solution compared to the path of in-house development ..read more
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AI-Powered Vector Search: Unlocking the Future of Content Retrieval
BA Insight Official Blog
by Team BA Insight
4M ago
Searching for something you need to get your job done can often feel like digging through an endless mountain of knowledge. Unfortunately, most searches rely on keyword matches, so you need to know exactly what you’re looking for to locate it quickly and efficiently. Without precise terminology, you waste countless hours unearthing irrelevant information. When finding a particular piece of content is required to complete your work, your only option is to keep excavating data with keyword search. That’s where vector search comes in!  What is Vector Search?  Vector search is a techniqu ..read more
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What is Intelligent Search?
BA Insight Official Blog
by Sean Coleman - CTO and Chief Customer Officer
6M ago
Intelligent Search Intelligent search refers to the process of locating and accessing information as quickly as possible, no matter where it is stored. Intelligent search is facilitated using cognitive technologies such as artificial intelligence (AI) and machine learning (ML) to provide the user with customized and accurate search results. Intelligent search helps with the elimination of data silos. It enables employees and consumers to access information quickly and easily. End users can utilize intelligent search to retrieve content from wherever it is, inside or outside the organization, a ..read more
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What is Enterprise Search?
BA Insight Official Blog
by Sean Coleman - CTO and Chief Customer Officer
6M ago
Enterprise Search Enterprise Search is the practice of looking for and retrieving data and information within the digital environment of an organization. Specialized software and tools are used to search, index, and present data from a myriad of sources such as documents, intranets, databases, emails, and the internet. Having an enterprise search application is important to any organization. It helps employees find information efficiently and effectively. It is of particular significance in big organizations where a large volume of data needs to be distributed across different platforms and em ..read more
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Making the impossible possible: BA Insight at ILTACON 2023
BA Insight Official Blog
by Sean Coleman - CTO and Chief Customer Officer
6M ago
The Upland team always looks forward to ILTACON. We attend this premier legal technology event every year without fail, and each year we’re excited to meet up with old friends, connect with new faces, and be a part of the hustle and bustle of the week. Keep reading for everything you missed from BA Insight at ILTACON. BA Insight at ILTACON 2023: A Whirlwind Week  Going into this year’s event, we had more than ever to celebrate. We announced the release of SmartHub 6.0, we were eager to chat about the implications of AI for legal teams. The Upland team was honored to be included in two liv ..read more
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The Buzz Around LLM Machine Learning, OpenAI, Bedrock, & ChatGPT: What Does It All Mean?
BA Insight Official Blog
by Mark Aschemeyer - SALES DIRECTOR
8M ago
Generative AI. Machine Learning (Large Language Models). OpenAI. ChatGPT. Amazon Bedrock. Microsoft Copilot. The buzz out there right now is deafening. But what does it all mean? I have been in technology sales for almost 30 years. In that time, I have witnessed amazing technological advancements. I experienced the dot.com bubble firsthand.    Way before there was Windows 11, there was DOS. Who remembers DOS?  Before there was Google, there was Netscape. Before everyone started moving to the cloud, before we had VMs and compartments, enterprise organizations had massive ser ..read more
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Expose Hidden Content and Exploit Expertise with Workforce Productivity Software
BA Insight Official Blog
by Jason McCullagh
9M ago
Upland BA Insight’s workforce productivity software is a game changer for knowledge management. In the modern business world, the ability to access relevant information quickly and efficiently can mean the difference between a missed opportunity and a successful sale. However, countless hours are wasted in organizations as workers struggle to find and manage content, information, and other forms of data when they need it most. Millions of dollars in lost productivity can be attributed to the modern experience of scouring the corporate intranet for misplaced documents. The power of informa ..read more
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You Can Have Your Cake and Eat It Too! (Part Three)
BA Insight Official Blog
by Mark Aschemeyer - SALES DIRECTOR
1y ago
As I promised in my last blog, I will discuss real-world examples of hybrid search deployment projects at both a large, publicly-traded manufacturing company and a well-known multi-national law firm. First, let’s look at the manufacturing company and understand a bit about their systems. Their business productivity stack is Microsoft O365, and all business records are kept in OpenText. Their intranet is based on Salesforce Communities, and the organization also heavily uses Confluence and Jira. The company’s OpenText contains over twenty million documents, with Confluence and Jira containing o ..read more
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You Can Have Your Cake and Eat It Too! (Part Two)
BA Insight Official Blog
by Mark Aschemeyer - SALES DIRECTOR
1y ago
As promised, this is a follow up blog about a deployment at one of the world’s largest biopharmaceutical companies committed to discovering, developing, and delivering innovative medicine to patients. The organization’s complex environment includes data in numerous silos, both in the cloud and on-premises. This includes SharePoint, Veeva Vault, website content, databases, and home-grown applications built on Elasticsearch. They also had a desire to leverage Amazon Kendra, an intelligent search service powered by machine learning. To access and leverage all of this disparate IP data, the organi ..read more
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You Can Have Your Cake and Eat It Too! (Part One)
BA Insight Official Blog
by Mark Aschemeyer - SALES DIRECTOR
1y ago
Awhile back, I wrote a three-part blog series on federation. (Part One: “Make Federation a Part of Your Single Pane of Glass”) and why it should be part of your enterprise search strategy. Since then, we have noticed a huge shift away from a single-index strategy to a multi-index strategy. In the first installment for this blog series, I am asking you to shed the old paradigm on enterprise search. As Steve Jobs would say, “Think Differently.”  Strongly consider a multi-index strategy. Many of our new and existing customers have taken this hybrid strategy of combining query-time and merge ..read more
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