August 1, 2021    Episodes Episode #70:  How Makers Will Remake Business Operations Using Low-Code/No-Code Automation  In today’s podcast, we interview Sagi Eliyahu, CEO and Co-Founder of Tonkean By 2023, Gartner projects that citizen developers will outnumber professional developers more than 4-to-1 at large enterprises.  This astonishing development reflects the emergence of employees with “digital dexterity”, who are comfortable using new technologies that drive “better business outcomes”. One example of such techn ..read more

July 15, 2021    Episodes Episode #69:  Why AI & ML Engineers Should Incorporate Value Sensitive Design Into Their Models In today’s podcast, we interview Steven Umbrello, Managing Director at the Institute for Ethics and Emerging Technologies.  Had the great modernist poet D. H. Lawrence lived in our time, perhaps he would’ve alternatively phrased this famous quote as follows – “Ethics and equity and the principles of justice do not change with shifting technological paradigms.” Today, many people realize th ..read more

July 1, 2021    Episodes Episode #68:  Why Taming Unstructured Content Might Be AI’s Greatest Enterprise Accomplishment  – Indico’s Slater Victoroff In today’s episode of Ayehu’s podcast, we interview Slater Victoroff, Founder and CTO of Indico  People of a certain age will fondly remember an American TV game show called “Name That Tune”, where contestants won prizes for correctly identifying a song with as few notes as possible played by an orchestra.  Name That Tune offers a fitting analogy to explain Indico’s value proposition ..read more

The key to innovation lies in the ability to quickly identify and resolve frictions. Easier said than done? Not necessarily – provided you have the right tools in your corner. That’s where the power of AI, machine learning and intelligent automation come into play. By leveraging these technologies, organizations will be better prepared to pinpoint roadblocks and pivot accordingly to unlock new opportunities. The Process In order to identify problems within workflows, there needs to be a process put in place, and that process must involve mapping out the complete journey of that workflow from ..read more

Industry experts frequently point out the many ways that leveraging intelligent process automation can benefit an organization. For instance, increased efficiency, lower costs, scalability and the ability to do more with less all top the list. What we don’t often mention, however, is the other side of the coin. That is, the impact NOT automating could potentially have on an organization’s ongoing success and future profitability. Specifically, failing to automate could come at a significant cost in three key areas, as highlighted below. Human Error As the IT realm continues to grow in complex ..read more

Author: Guy Nadivi We’ve been asked over the years at tradeshows and via tech support queries about the technical feasibility of keeping ITSM platforms in synch with ServiceNow due to a migration, or merger with another organization. It turns out this is a great use case for Ayehu NG, which has the ability to easily synchronize multiple ITSM platforms automatically. Let’s start by talking about why you would want to keep parallel ITSM platforms in synch. Maybe some number of years ago, your IT department brought in BMC Helix Remedyforce. Then maybe there was a merger with another corporation ..read more

June 15, 2021    Episodes Episode #67: Should You Build or Buy Automation & AI? In today’s episode of Ayehu’s podcast, we interview Shan Haq, Vice President of Corporate Strategy and Development at Transcepta Build or Buy? It’s a question both IT & business operations have grappled with ever since John W. Tukey first coined the term “software” in 1957. As automation & artificial intelligence quickly permeate nearly every aspect of enterprise ops over 6 decades later, the question still remains. Should an organization build its own automation & AI application, or let ..read more

AIOps has emerged as a major new discipline that offers the promise of bringing together all aspects of an organization’s IT infrastructure, from DevOps and storage, to the network and computing, to service management and the application piece. This amalgamation helps to ensure an optimized experience, both for external customers as well as internal employees. AIOPS PERSPECTIVES is a multi-media platform, offering web, magazine, newsletter, video and event information assets, which combine to educate end users as to how the technology works, and what are the benefits it offers. On June 8th, A ..read more

The combination bolsters Resolve’s position as the most innovative IT automation provider, delivering comprehensive, end-to-end automation and orchestration Campbell, Calif. —June 10, 2021 — Resolve Systems®, a pioneer in IT automation and service orchestration, today announced the acquisition of Ayehu, the leading no-code intelligent IT automation platform. The combination creates a powerhouse solution that supports customers throughout their IT automation journeys.  IT teams today face tremendous pressure to keep critical services and applications running at a much greater capacity as ..read more

Interest in AI technologies (i.e. machine learning, deep learning and automation) has been growing steadily for the past several years, with no end in sight. In fact, according to research by Gartner, the number of organizations that have deployed artificial intelligence is rising by 5% year over year, with adoption expected to reach 24% by the end of 2021. One big reason for this boost is the fact that executives and decision makers are finally recognizing the tremendous value that these innovative technologies represent. Of course, that’s not to say everyone’s on board. Are business leaders ..read more