Video Quick Take: Medidata’s Anthony Costello on the Value of Decentralized Trials - SPONSOR CONTENT FROM MEDIDATA
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15h ago
Sponsor content from Medidata ..read more
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What Silicon Valley Bank Did Right
Harvard Business Review
by Lou Shipley
17h ago
It became a fixture among startups because it understood their needs better than other banks ..read more
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How Machine Learning Can Improve the Customer Experience
Harvard Business Review
by Eric Siegel
21h ago
Seven potential applications — from better recommendations to fraud detection ..read more
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A New Gold Standard for Digital Ad Measurement?
Harvard Business Review
by Julian Runge, Harpreet Patter, Igor Skokan
21h ago
As the digital ad measurement landscape changes, companies should consider marketing mix models calibrated with ad experiments ..read more
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Are You Hung Up on That Career Path You Didn’t Choose?
Harvard Business Review
by Rachel Burgess
21h ago
Research-backed advice for moving forward when you’re dwelling on what might have been ..read more
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Should You Share AI-Driven Customer Insights with Your Customers?
Harvard Business Review
by Tomas Chamorro-Premuzic
2d ago
Artificial intelligence tools help brands know their customers. They could also help customers better understand themselves ..read more
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Becoming More Collaborative — When You Like to Be in Control
Harvard Business Review
by Jenny Fernandez, Luis Velasquez
2d ago
It can be hard to let go, but being more inclusive will lead you to better decisions ..read more
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Research: The Pros and Cons of Soliciting Customer Reviews
Harvard Business Review
by Leif Brandes, David Godes, Dina Mayzlin
2d ago
When it’s worth it — and when it can backfire ..read more
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Robots Are Changing the Face of Customer Service
Harvard Business Review
by Alicia A. Grandey, Kayley Morris
3d ago
The potential benefits are clear — but to realize them, service robots must be designed and implemented the right way ..read more
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Research: Remote Workers Are More Anxious About Layoffs
Harvard Business Review
by Liz Fosslien, Sara Gottlieb-Cohen
3d ago
A study of 80,000 employees found that remote employees were 32% more likely than their in-office peers to feel anxious in the wake of news about layoffs ..read more
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