As a member of the fire service, you have so much more to think about other than NFPA 1401 compliance for your training records and reports. That’s why Emergency Reporting streamlines your data entry and reporting to make it easy to get the information you need, when you need it. Read on to learn more about NFPA 1401, why it’s important, and how to use a records management system to improve your training data and reports.    What is NFPA 1401 and Why Should You Care?  NFPA 1401 is the national standard fo ..read more

Written by Tom Louis, Business Development Analyst at Emergency Reporting.  The services that fire departments deliver to their communities today are nothing short of remarkable: EMS, technical rescue, haz-mat, prevention, public education, car seat checks, complimentary blood pressure checks, fall injury prevention programs, community paramedicine, and of course, the occasional fire. Fire departments continue to epitomize customer service. Behind each one of these services are a variety of standards, regulations, and industry-accepted practices that guide fire departments to deliver ser ..read more

Our June 2021 UpdatER customer newsletter highlights the latest news at Emergency Reporting. In case you missed the email, we’ve got all the info for you below: As Glenn Frey once sang, “The Heat Is On”, especially in some parts of the country experiencing record-breaking heat. You might say things are pretty hot here at ER too as our teams continue to provide system enhancements and training opportunities. Here’s the latest and greatest in June’s UpdatER. In the June Edition:   Evening Online Training Academy Recap Coming Soon to Austin, TX – ER Regional Training Academy Password M ..read more

Our May 2021 UpdatER customer newsletter highlights the latest news at Emergency Reporting. In case you missed the email, we’ve got all the info for you below: May is here! That means summer is just around the corner. Before the heat wave hits, let’s check out the cool new things are happening with your favorite RMS. In the May 2021 edition of UpdatER:   JUST ANNOUNCED! Evening Online Training Academy Coming Sneak Peek at some Upcoming Incident Module Upgrades Second OTA is a Wrap – See What Attendees Had to Say Report Updates What’s new with Rover? A Word From Our Partners THIS JU ..read more

Whether you’re currently using paper records or frustrated with your current fire/EMS software, switching to a new records management system (RMS) is a big decision that can have a huge impact on your entire agency. To help you get started with the process, we’ve put together a list of the five things (“The 5 Cs”) that you should consider before making the switch. The 5 Cs to Consider Before Switching to a New RMS: 1. Communication When making such a big change in your department, communication is key. The reasons for switching to another RMS or coming off of paper should be explained so you t ..read more

Many Emergency Reporting customers initially came to us already having used another records management system (RMS). The typical reason for wanting to ditch their old software is simple: their previous RMS did not meet their expectations, and they wanted to upgrade to an RMS that will. Independence Fire Department in Independence, OH is one such agency that switched for that reason. The department’s Assistant Fire Chief, Jim Wheeler, gave us some insight into why they chose to switch from FIREHOUSE Software to Emergency Reporting. Here are the top 5 reasons Independence FD chose ER: 1. Ease of ..read more

There are many reasons why fire departments may decide it’s time to find a new records management system (e.g., their current RMS is underperforming, their software provider has announced it will soon stop supporting the product they’ve purchased, or maybe they’ve been using old fashioned paper and it’s just not cutting it anymore). But whatever the reason, the common misconception is that making such a big change will be a painful, difficult, and time-consuming process. We’re here to give you some good news: switching to a new RMS does NOT have to be difficult or stressful. If you’re thinking ..read more

April Newsletter The very latest from Emergency Reporting. In this issue The Newsfeed Vehicle Documentation in Incidents Now Ready Report Updates Onsite Regional Training Academy Coming to Philly Online Training Academy A Word From Our Partners The Newsfeed Welcome to springtime everyone! We’ve been busy reading your feedback, working to create new features that better serve our customers and planning a busy season of training opportunities for you. Catch up on the latest from Emergency Reporting with the April edition of UpdatER: Vehicle Documentation in Incid ..read more

Properly preparing for an ISO audit by utilizing the right tools and resources is vital in achieving a lower rating. If you’re looking for resources, a good place to start is the ISO Resources page on our website at https://emergencyreporting.com/iso-resources/ – we offer a free white paper, webinar videos, a plethora of blog posts, and links to other ISO-related web pages. Knowing how to take advantage of a high-quality records management system (RMS) like Emergency Reporting is one of the most important steps in preparing for an ISO visit. In this blog post, we’ll discuss how some of our cus ..read more

After a year away from conferences and events, it was nice to be back in action. We were so excited to participate in the 99th Annual Oklahoma Fire Chiefs Association Conference in Midwest City, Oklahoma.  ER was proud and honored to sponsor and support this organization. Even though attendance was down from years past,  it was business as usual for attendees (save for the personal safety and social distancing measures in place). Having an opportunity to get out of the virtual world for a while and see smiling faces in person, was a welcome change from the virtual formats we have all ..read more