Lean Analytics is a methodology for measuring and optimising a business’s performance using data. It emphasises the collection of actionable metrics that can guide decision-making and foster continuous improvement. In this article, I will explore how UX practitioners can apply lean analytics principles to improve the user experience of their products. You need to build products that people want to use and buy, and that means that you should not measure everything just because you can or have the tools (like MixPanel or Google Analytics) — measure what is crucial for your project’s success. Le ..read more

So you’ve read Inspired, Empowered, and all the other fantastic product literature. You’ve learned what great looks like in theory and are ready to apply your newly acquired knowledge. But then reality sinks in… you are not a part of an empowered product team. You get frustrated and start blaming the leadership. You may even consider leaving. Sounds familiar? If so, this article is for you. At the forefront of an empowered product team — the product trio consisting of the product manager, design lead, and tech lead. In the product community, we have long agreed that empowered product ..read more

AI resources from MIT’s late Patrick Winston and his seminal course Patrick Winston (1943–2019), former director of MIT’s Artificial Intelligence LaboratoryDo you want to understand how AI works? This was a rhetorical question. If you are planning to remain relevant as AI transformation takes place over the next decade, you have to. Human Intelligence Enterprise was a course taught by the late Professor Patrick Henry Winston at the Massachusetts Institute of Technology (MIT). Although offered as an undergraduate course, it made many doctoral students bend their knees. After ..read more

Disruption, opportunities, and the evolving role of design. What’s going on UubzU (e/acc) on Twitter: "Not more than one person in a thousand has much hope of grasping the enormity of what's happening right nowNothing has ever changed this fast Potential has never gotten this far out in front of actual Not even close... there is nothing to which this can be compared / Twitter" Not more than one person in a thousand has much hope of grasping the enormity of what's happening right nowNothing has ever changed this fast Potential has never gotten this far out in front of actual Not even ..read more

#25: Transition from a line chart to an area chart Created using Freepik graphics Colin Ware states reading data visualization is a two-step process. It starts with recognizing what questions can be answered and is followed by finding the answer to them. In the first step, affordance and discoverability play a crucial role. Familiarity with the chart type and well-designed elements will help translate the question into a visual query. In the second step, the most important is the usage of pre-attentive attributes that make information easy to distinguish. For this week, I chose the c ..read more

How Artificial Intelligence might shape the next generation of software UX Illustration created by me using Midjourney v5 As I contemplate the recent advancements in natural language AI, particularly GPT, I feel both excited and a little nervous about what the future holds for software and humanity. Like many of us, I’ve been pondering how AI will impact and reshape our software user experiences. While it’s possible that AI might replace jobs in the future, I choose to view this as an opportunity to learn and adapt. Based on my early observations and reflections, I’d like to share some th ..read more

A photograph of Isabella created by Midjourney with prompt from ChatGPT I asked ChatGPT to create a Humans Of New York style writeup of a fictional character. It created a new character called Isabella Martinez, an artist: I spotted Isabella Martinez sitting alone on a park bench, her eyes closed and a faint smile on her face, basking in the warmth of the afternoon sun. As I approached, she opened her eyes and kindly agreed to share her story. “I moved to New York City five years ago with dreams of becoming an artist. My parents were against it, they wanted me to pursue a more s ..read more

By Sneha Patel Image by JKCarl. Taken from Commons licensed under CC-BY-SA-3.0 Wikipedia’s mission is to enable every single person on the planet free access to the sum of all human knowledge in the language of their choice. But how does one go about finding what they are looking for on Wikipedia? Today most of our readers come across Wikipedia content through Google and other external search engines. But Wikipedia also has its own search that often goes unnoticed by readers. So what is the purpose of having search on Wikipedia when it is so easy to use external search engines to fin ..read more

Part 2: Understanding auditory reaction time Image generated with Adobe Firefly (Beta) My previous article highlighted the ways game audio designers can assist players in challenging gameplay situations through careful assessment of function, purpose, and context of sounds. This one goes on a lower level, exploring whether we can leverage the speed of human auditory processing to enable players to make faster decisions based on the sounds they hear. Before you get excited, I should mention two things. Firstly, while there are some interesting facts to be shared, we’ll ultimately ..read more

A review of the platform’s host onboarding UX Airbnb finished 2022 with over 6 million active listings on the platform — 900,000 more than at the start of the year. That’s 16% growth in supply, not to mention their 40% growth in revenue. Some mind-blowing numbers. In their end of year financial results, Airbnb said that the host growth was driven by increasing demand on the platform (which drives supply) and product changes to attract new hosts. What is super interesting is that this focus on the hard side of the network (the hosts) is also continuing into 2023, with one of their three s ..read more