We Applied to 140 Customer Service Roles at North America’s Largest Banks and this Is What We Learned About The Candidate Experience. What You Need to Know About Your Job Application Process Hello, Please enjoy our new recruiting landscape report for the finance sector. We struggled to find current research, so we conducted our own on the candidate experience at North American banks. To uncover meaningful results we applied to 140 jobs. This report provides a deep dive into the recruiting process of key financial institutions in the North American market. You might be surprised by what we foun ..read more

Introduction to the guide to improve your quality of hire Talent acquisition leaders rate quality of hire as the most valuable KPI for their recruiting teams. On a fundamental level, what we all want to know is: Is my recruiting process actually selecting the right talent? 40% of talent acquisition leaders rank quality of hire as their top priority According to LinkedIn, 40% of companies worldwide rank it as their top priority. A recent survey found that while speed was the metric used to measure recruiting success currently, quality was the metric most desired to be used in the future. Qualit ..read more

The right shortlisting criteria brings the right candidates to the top. This 4-step Guide to Shortlist Top Candidates will help you objectively identify top talent for your organization. A Guide to Shortlist Top Candidates in 4-Steps Step 1: Determine your Shortlisting Criteria Shortlisting criteria are the essential and desirable criteria needed to do the job and the minimum level of skill or ability that the shortlisted candidate should possess. These criteria should be related to on-the-job performance and ideally should be captured in the job description. *A short note on legal and discrim ..read more

Quality of hire for retail generally focuses on turnover: Annual turnover rates in retail range from 50% to over 100% Average cost to replace an entry-level retail employee is $3,328 Offer a Competitive Salary When surveyed, retail employees would leave for another job that offered: Better opportunities / promotions Better compensation packages Invest in Training When surveyed, retail employees would stay at a company that offered better training. New training tools include: VR & AR: Immersive technologies for enhanced learning experiences. Videos on Demand: Providing flexible and acc ..read more

This is a diversity and inclusion overview to help companies bolster their HR strategy. INTRODUCTION Diversity and inclusion is not only a desirable initiative at the forefront of every business, but rather a crucial, time- sensitive component in achieving profitability in the long- term. It involves planning ahead, committing to execution, and adapting to change and trends in the marketplace. Josh Bersin, industry analyst and founder of Bersin by Deloitte, called diversity and inclusion one of the hottest topics of 2019. He has said that it is “not an HR program, but a business strategy. It i ..read more

Quality of Hire Metrics: guide posts to determine the value a new hire adds to your organization in terms of performance and tenure. Quality of Hire Metrics General Receiving a Raise: Tracking the frequency and distribution of salary increases provides insights into employee satisfaction and the organization’s commitment to rewarding high performance. Performance Ratings: Regularly assessing and documenting employee performance ensures that individual contributions align with organizational goals. Receiving a Promotion: Monitoring promotions indicates career growth opportunities within the or ..read more

A Simple Guide for HR Recruiting INTRODUCTION Simple AI for recruiting is an emerging category of HR technology designed to reduce — or even remove — low-level sourcing activities like manually screening resumes. Screening resumes efficiently and time-effectively still remains the biggest challenge in talent acquisition: 52% of talent acquisition leaders say the hardest part of recruitment is identifying the right candidates from a large applicant pool. According to a survey of talent acquisition leaders, 56% say their hiring volume will increase this year, but 66% of recruiting teams will eit ..read more

Indigo Uses Artificial Intelligence to Enhance the Candidate Experience and Support Job Seekers. Indigo AI Recruiting Case Study, INTRODUCTION Indigo, “the world’s first cultural department store for booklovers,” is an adored and well-respected brand. As part of Indigo’s corporate identity, they take pride in an elevated employee experience. Repeatedly ranked among the top 10 in Top Retail Employer Brand lists, it is no surprise that Indigo is flooded with over 2200 online applications every single week. Indigo approached Ideal as their number of applications continued to climb. With manual re ..read more

Quality of hire for retail generally focuses on turnover: Annual turnover rates in retail range from 50% to over 100% Average cost to replace an entry-level retail employee is $3,328 Offer a Competitive Salary When surveyed, retail employees would leave for another job that offered: Better opportunities / promotions Better compensation packages Invest in Training When surveyed, retail employees would stay at a company that offered better training. New training tools include: VR & AR Videos on-demand MOOCs (massive open online courses) Explore New Screening Tools AI for screening: le ..read more

Learn how to: Automate resume screening Triple your qualified candidates Decrease cost per hire by over 70% Executive Summary Thousands of hours a year are spent screening resumes manually. Artificial intelligence for recruiting wants to give you that time back. As CEO of GE, Jack Welch championed HR over any other department, saying on multiple occasions, “HR is the driving force behind what makes a winning team.” So why are we letting our most important department waste hours scanning resumes manually? Until recently, AI was not easily accessible for employers. Today, innovations in AI are en ..read more