The 5 Ws and H Guide to Communicating Virtually Anything
The Grossman Group Blog
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1w ago
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Asking Better Open-Ended Questions: A Leader's Guide
The Grossman Group Blog
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1M ago
In the fast-paced world of work we all live in now, one of the most understandable and common mistakes all employees make is simply not asking the right kinds of questions ..read more
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How to Give Feedback to Motivate and Engage Employees
The Grossman Group Blog
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2M ago
In a fast-paced business environment, giving effective feedback is more than just a nice-to-have skill – it's a critical leadership ability that can make or break team performance and organizational success. As leaders, we're constantly looking to motivate our teams, drive engagement, and foster a culture of continuous improvement. Yet, many of us struggle with feedback that resonates and inspires action. Why? Because giving feedback, especially when it's constructive, can feel uncomfortable. It requires vulnerability, empathy, and a genuine commitment to the growth and development of our tea ..read more
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Stay Interviews: Best Practices, Questions, & Template
The Grossman Group Blog
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4M ago
No matter the industry, losing great talent is one of the toughest challenges for leaders and employees. Not only is there the question of trying to fill that person’s role, but the associated work of training and onboarding a new team member, plus the potential for disruption to the business and added work for those who remain. In some organizations, when departures are widespread, the challenges are naturally greater – and even harder to overcome. This is why renewed attention is being paid to employee engagement and retention inside many organizations today, and why the concept of the “sta ..read more
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5 Qualities of Highly Effective Leadership Teams
The Grossman Group Blog
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4M ago
If you’re lucky, you’ve had the experience of being part of a great team at least once or twice in your life and career. The characteristics of great leadership teams in business don’t differ all that much from the descriptors we see so often in sports. Great teams excel at communicating, are selfless, hard-working, strategic, and support each other through adversity. They also have committed leaders invested in the team’s success with a unique combination of vulnerability, humility, and strength of character. That may seem like a tall order, but the good news is that a great deal of work and ..read more
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Great Communicators Share These 7 Characteristics
The Grossman Group Blog
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5M ago
When was the last time you heard a great speech? Listened to someone who captivated you with their personal story? Read something that was written so beautifully and powerfully that it challenged your thinking or moved you to action? For many of us, it may have been a while. That’s because outstanding communication is rarely practiced with the kind of diligence it deserves, even among leaders who count on inspiring their teams to achieve ambitious goals. People tend to think of exceptional communication as a natural trait, you’ve either got that special something or you don’t. And yet I’m a b ..read more
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Empathetic Leadership: Why Empathy in the Workplace Matters
The Grossman Group Blog
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6M ago
“Empathy” is a word that’s discussed often as a coveted leadership skill, and yet there’s still uncertainty – and some skepticism – about how much empathy matters in the workplace today. For some, empathy feels like a soft skill that may be difficult or impractical to apply, particularly when you’re leading a large team that don’t all know you as well. And yet empathy remains one of the most important traits that employees look for in a leader. In survey after survey, employees say they greatly appreciate “empathy” in a leader. That fact was underscored recently in an employee survey The Gros ..read more
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Setting Employee Expectations as a Leader: A How-To Guide
The Grossman Group Blog
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6M ago
When I reflect on the most successful leaders I’ve worked with over the years, they all possess a variety of outstanding communication skills. Yet one skill consistently stands apart – the leader’s ability to clearly set expectations for their teams. Leaders who are crystal clear – not only about what they expect from their teams but also about what their teams can expect from them – tend to be the most effective leaders overall, consistently winning over their employees and achieving their business goals. Of course, excelling at expectation setting takes skill and often some support. It also ..read more
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Leadership Storytelling: How to Connect & Inspire Your Team
The Grossman Group Blog
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7M ago
We’ve all been there. Lost in the grip of a great story, we fast forward to the next episode of our favorite show, repeatedly flip the pages of a gripping novel from a beloved author, or get swept away in the details of a friend’s dramatic event. This is the power of the art and craft of storytelling, a reliable force for capturing the hearts and minds of humans since the beginning of time. Yet somehow, when it comes to business settings, we often devalue the strength of great storytelling in leadership, turning instead to the PowerPoint slide, charts and graphs, or corporate speak that does ..read more
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Leadership Communication: 6 Skills That the Best Leaders Apply
The Grossman Group Blog
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8M ago
The best leaders are exceptional communicators. That’s always been true and even more critical now, at a time when employees and other stakeholders are bombarded with information and often look to their leaders for what’s most important. Leaders who earn the trust and support of their team get there because they believe in the power of great communication in all forms – speeches and presentations, team meetings, one-on-one check-ins, town halls, and written communication. On top of that, exceptional leaders know how to listen better so they’re not just sharing information but learning more ab ..read more
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