What? 75%? I have been in the leadership business for over 40 years and have worked with thousands of leaders, and I have found people consistently struggle with the same three things: Time; Making Decisions; and, Energy.  Well, Ladies and gentlemen -Drum roll-  here for your leadership pleasure is the 75% solution: Time: A great ..read more

A quick note to my Readers. In addition to my work and business, I serve on several Boards and working groups in the healthcare field. Through volunteering with Imagine Citizens Network, I was asked to share my thoughts on improving the healthcare supply chain following the COVID-19 pandemic. Thank you, SCAN-H, for the privilege. In ..read more

We often think of trust as a fixed, static idea, such as “We trust the Union” or “The Operations Team doesn’t trust us.” However, trust is more complex than that, and oversimplifying our understanding of it prevents us from applying the proper techniques to improve it. Instead, leaders should consider the three fundamental raw materials ..read more

In The 7 Hidden Reasons Employees Leave, employee-retention expert Leigh Branham discusses how companies can tackle employee disengagement and retain their best and brightest people. Nearly 90% of bosses think their employees quit to make more money. That means nearly 90% of bosses are wrong. Studies show these are the seven “real” reasons that retention ..read more

So you have been hired as a CEO or other senior role. First, you must understand that your job is to achieve the organization’s strategic goals. As the person holding that position, you must demonstrate superior management skills and leadership expertise to connect all facets of the organization to the mission through open, honest and ..read more

“Hiring mistake? What’s the big deal? Yeah, so we lose one; thousands of those can fill their shoes!” While pacifying yourself by saying this to yourself when a disgruntled employee leaves your company, it’s good to be mindful of the costs incurred by the employee who left. Costs? Yes, and it’s hefty, keeping aside the ..read more

Gary Vaynerchuk tells a story about when his ego got in the way of firing a bad hire. It was so bad that he fired the person on their first day. At least in Vaynerchuk’s mind, he fired the person on the first day, but it took Gary 4-months to do it. Why? Because his ..read more

Poor managerial behaviours negatively impact engagement, alignment, productivity, and retention. Research has identified gaps between what people expect and their experience when working with their immediate manager. Poor managers cost your company money when: They don’t set clear goals with their people. They don’t align goals to the team, departmental, and organizational objectives. They don’t ..read more

“We need to hold people more accountable.” How many times have you said this in the past year? When things aren’t going well — maybe your numbers are down, you haven’t met your goals, or your pipeline is dry — it’s easy to turn to this familiar mantra. But when you say it, your team ..read more

99% of being a leader has everything to do with interpersonal relationships and social interactions. And not every interaction is with someone you like. Read more about working with that SOB in Accounting The book Leadership and Self Deception: Getting Out of the Box by The Arbinger Institute is easy to read and written in ..read more