Groove Blog » Customer Support
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Tips and best practices from customer support insiders to help you increase customer satisfaction and forge stronger relationships with your audience. Groove is the Shared Inbox for small businesses looking for an alternative to Email. Organize all your support emails in one place, route them to the right people, and get more work done as a team.
Groove Blog » Customer Support
1y ago
The debate rages between WooCommerce, Shopify, Magento, and BigCommerce for best ecomm platform -- we'll help you find the best one for you.
The post Comparing the Best Ecommerce Platforms in 2022 appeared first on Groove Blog ..read more
Groove Blog » Customer Support
1y ago
On one hand, WooCommerce: built on (free) WordPress, charging you nothing to use its services. Or Magento: built for large enterprises, people with big budgets, and large development teams.
The post 2022 Ecommerce Platform Guide: WooCommerce vs. Magento appeared first on Groove Blog ..read more
Groove Blog » Customer Support
1y ago
One thing is clear: these are two highly popular, highly accessible platforms for turning your dream into a real, live, working ecommerce store. The only question is: which one is the better choice?
The post 2022 Ecommerce Platform Guide: Shopify vs WooCommerce appeared first on Groove Blog ..read more
Groove Blog » Customer Support
1y ago
Flip a coin and you probably can’t go wrong. But if you’re here because you’re looking to choose the right platform for your specific needs and budget, you’ll find that the differences aren’t always small, either.
The post 2022 Ecommerce Platform Guide: BigCommerce vs Magento appeared first on Groove Blog ..read more
Groove Blog » Customer Support
1y ago
Shopify hosts over one million stores, making it a top choice for countless ecommerce professionals who need a quick way to build an efficient shop. But what if you don’t want to use Shopify?
The post Shopify Alternatives Ranked for Ecommerce Stores in 2022 appeared first on Groove Blog ..read more
Groove Blog » Customer Support
1y ago
Comparing WooCommerce and BigCommerce means comparing two of the larger ecomm platforms around -- if you're on WordPress, it's an easier choice, otherwise - we'll help you sort through the options.
The post 2022 Ecommerce Platform Guide: WooCommerce vs BigCommerce appeared first on Groove Blog ..read more
Groove Blog » Customer Support
1y ago
When you compare BigCommerce vs Shopify directly, you’ll find that there is a clear choice for you. We'll help you determine the best fit.
The post 2022 Ecommerce Platform Guide: Shopify vs BigCommerce appeared first on Groove Blog ..read more
Groove Blog » Customer Support
1y ago
Evaluating Shopify and Magento for your ecommerce CMS? We've done the leg work and pulled the information together so you can make an informed decision!
The post 2022 Ecommerce Platform Guide: Shopify vs Magento appeared first on Groove Blog ..read more
Groove Blog » Customer Support
1y ago
When considering HelpScout and Freshdesk, you'd be well suited to read this review of features, pricing, functionality and more by Groove - a new leader in the ecommerce customer support space.
The post Help Scout vs Freshdesk: A Guide to Customer Service Platforms appeared first on Groove Blog ..read more
Groove Blog » Customer Support
1y ago
Zendesk or Intercom. The debate rages on. Groove has put together an informative review of both brands to highlight the similarities and differences to allow you to make the right choice.
The post Zendesk vs Intercom: Help Desk Software Comparison appeared first on Groove Blog ..read more