Our Streetlight LED Upgrade Program is 98.4% complete, and 95% of the non-glass cobra head materials from over 77,000 streetlights and 6,000 decorative lighting fixtures are being diverted from the landfill thanks to the Binghampton Development Corporation's (BDC) Business Hub warehouse-based job training program!  BDC has been working for twenty years to improve housing in the Binghampton neighborhood while also providing workforce training for residents. The median household income in Binghampton is $21,000 and 45% of households do not receive any earned income.  The BDC Busi ..read more

 Whether it’s a pandemic or the sight of neighbors in need,Tracey Tate, Reliability and Power Quality believes in stepping up to the plate and helping our community. Lending a hand, helping a neighbor or someone in need, feeling the joy of volunteering. “That’s the joy that makes me laugh it feels so good!” he says. Tracey started working at MLGW on August 7, 2000 and has been here 23 years. He started in the Electric Distribution Underground Department at Brunswick Center as a Utility Worker. Tracey spent most of his early years learning his job and getting an education so that when op ..read more

MLGW's Gift of Comfort lets you make a utility payment as a gift. A perfect way to spread cheer during the holiday season. Learn more:mlgw.com/giftofcomfort.   ..read more

MLGW has contracted with Utility Partners of America (UPA) to help repair gas and water meters that are not registering use.  Contractors will need to access the meters on customers' properties. They will knock on doors upon arrival. If a customer is not home, contractors will access the meters if possible. If not accessible, they will leave a number for customers to schedule a second visit.  UPA contractors will have marked vehicles and carry MLGW badges. POSSIBLE SCAM ALERTS: Contractors do NOT need to enter customers' homes. Contractors will NOT ask for any kind of payment. MLG ..read more

Memphis is THE PLACE for water according to the U.S. Environmental Protection Agency. The agency ranks Memphis as the #1 City in the U.S. for clean drinking water. Read more.  ..read more

Pull the plug on utility scams From The Best Times   I borrowed the title of this column from an alert Memphis Light, Gas and Water issued about a scam the BBB has warned about for years. Most consumers know better, but some let their emotions get out in front of their common sense and fall for it. In February, a Memphis woman got a call from a person claiming to be with MLGW, saying she was delinquent on her bill and threatening to cut off her power if she didn’t make a payment immediately. Caller ID said “MLGW” and the person was so intimidating that she ultimately wired $2,900 in six ..read more

In the interest of protecting life and property, MLGW is required by law to routinely survey all gas services for leaks. This survey is over the full length of the gas service from the street to the gas meter. For more than 20 years, MLGW has contracted with Heath Consultants, a national company with offices throughout Tennessee, to perform these surveys of our gas system. Heath employees can be identified by their MLGW safety vests and MLGW identification badges. If a Heath worker is unable to reach your gas meter, call the number on the yard sign near your mailbox to set up a return visit ..read more

Memphis Light, Gas and Water is on its way to making our electrical system more reliable and resilient. How? It is a three-step approach says MLGW President CEO Doug McGowen. Step 1 – A baseline assessment to figure out what’s out there and what’s broken. In the last 18 months, MLGW has responded to 800,000 customer outages. To put that into perspective, that is the same number of outages as there were in the 10 years between 2012 and 2022. A baseline assessment will let us find everything that has been broken in those 18 months so we can fix it. Step 2 – Putting in a 5-Year Relia ..read more

Several MLGW volunteers participated recently in the "Water for Life" evenT at Shelby Farms, part of the 2023 KY/TN Water Professionals Conference in Memphis. To the delight of children and adults, our team of volunteers brought and displayed MLGW's "magic water fountain" and demonstrated a basic simulation of how water gets filtered before consumption.  MLGW's booth had two experts from the Water Lab, among the group of volunteers.  As giveaways, children received Power League Superhero "Water Mane" activity books, while adults received water-related conservation and consumption i ..read more

MLGW's team won the Pipe Tapping Contest at the Water Professionals Conference being held in Memphis this week. Pipe Tapping is a competition of skill in which water operators work against the clock to drill and tap a cement-lined, ductile iron pipe. Congrats to Chris Miller, Calvin Hodges, Dylan Stapleton and their coach Will Huffman!     ..read more